NAHP Property Management & Resident Services 5 — Questions and Answers
Question 1: What is the purpose of a 'rent roll' in affordable property management?
- A log of all maintenance work orders completed
- A comprehensive record of unit occupancy, lease terms, and rent charges for the property (Correct answer)
- A list of tenants who are delinquent on rent
- A HUD-required annual income recertification form
Correct answer: A comprehensive record of unit occupancy, lease terms, and rent charges for the property
A rent roll is a snapshot of all units showing tenant names, lease dates, monthly charges, and payment status, used for financial management and compliance reporting.
Question 2: Under the Violence Against Women Act (VAWA), a property manager at a federally assisted property must:
- Evict any tenant involved in a domestic violence incident
- Provide VAWA protections including emergency transfers and non-discrimination for victims of domestic violence (Correct answer)
- Notify local authorities of all domestic violence incidents at the property
- Require victims to obtain a restraining order before receiving any protection
Correct answer: Provide VAWA protections including emergency transfers and non-discrimination for victims of domestic violence
VAWA requires federally assisted housing providers to offer emergency transfers, prohibit eviction of victims based solely on domestic violence, and provide a notice of VAWA rights.
Question 3: In affordable housing, what does 'economic vacancy loss' refer to?
- Units vacant due to major rehabilitation
- Rental income lost due to units being occupied below the market rate or concessions given (Correct answer)
- Units held off market pending inspection
- Income lost due to tenant delinquency only
Correct answer: Rental income lost due to units being occupied below the market rate or concessions given
Economic vacancy loss represents the difference between potential gross income and effective gross income, including concessions and below-market rents.
Question 4: A resident at an LIHTC property submits documentation for their annual recertification one month late. The correct procedure is to:
- Terminate their lease immediately for non-compliance
- Accept the late recertification, document the delay, and complete the income certification (Correct answer)
- Charge the tenant a penalty fee for late submission
- Refer the matter directly to the state housing finance agency
Correct answer: Accept the late recertification, document the delay, and complete the income certification
Annual recertifications should be completed even if late; the manager must document the tardiness and complete the certification to maintain compliance records.
Question 5: A property manager notices a pattern of noise complaints targeting a tenant who recently immigrated and speaks limited English. This could indicate:
- A legitimate lease enforcement issue unrelated to fair housing
- Potential discriminatory harassment based on national origin requiring investigation (Correct answer)
- A maintenance issue requiring soundproofing improvements
- A grounds for immediate lease non-renewal
Correct answer: Potential discriminatory harassment based on national origin requiring investigation
A pattern of complaints disproportionately targeting residents of a particular national origin or language group may indicate discriminatory harassment, which the manager has a duty to address.
Question 6: Which of the following is an example of a 'project-based' rental subsidy rather than a 'tenant-based' subsidy?
- Housing Choice Voucher (Section 8)
- Section 202 Supportive Housing for the Elderly (Correct answer)
- Emergency Housing Voucher
- HUD-VASH Voucher
Correct answer: Section 202 Supportive Housing for the Elderly
Section 202 subsidies are tied to the specific property and units; tenants cannot take the subsidy with them if they move, making it a project-based subsidy.
Question 7: What is the role of a 'resident council' in federally assisted public housing?
- To manage day-to-day property operations on behalf of the PHA
- To represent resident interests, participate in policy decisions, and receive federal recognition and funding (Correct answer)
- To conduct income certifications and eligibility screenings
- To enforce the lease on behalf of the housing authority
Correct answer: To represent resident interests, participate in policy decisions, and receive federal recognition and funding
HUD regulations require PHAs to recognize and fund resident councils, which serve as the official voice of residents in policy discussions and property governance.
NAHP Property Management & Resident Services 5
What is the purpose of a 'rent roll' in affordable property management?