Communication Skills Flashcards

A NAATI-accredited interpreter notices the service provider is speaking directly to the interpreter rather than to the client. The interpreter should:

Answer: Gently remind the provider to address the client directly

Interpreters facilitate direct communication and should redirect providers to speak to the client.

Which of the following is a key feature of NAATI's concept of 'transparency' in communication?

Answer: Informing parties when the interpreter intervenes or requests clarification

Transparency means clearly announcing any interpreter interventions so parties remain aware of the process.

A speaker with a heavy regional accent is difficult to understand. The NAATI-aligned response is to:

Answer: Politely ask the speaker to repeat or clarify the unclear portion

Interpreters must seek clarification rather than guess at meaning to ensure accuracy.

When an interpreter uses 'first-person' delivery (e.g., 'I feel pain'), it is because:

Answer: It maintains the speaker's voice and preserves the directness of communication

First-person interpreting preserves the speaker's direct voice, which is standard NAATI practice.

During a mental health interpreting session, a client discloses thoughts of self-harm. The interpreter must:

Answer: Interpret the disclosure accurately and immediately to the clinician

Safety-critical information must be interpreted immediately and accurately without delay or omission.

The NAATI code of ethics requires interpreters to maintain impartiality, which means:

Answer: Treating both parties equally and not favoring either side in communication

Impartiality means the interpreter does not take sides or allow personal views to affect the rendition.

A NAATI interpreter working in a consecutive mode should aim to interpret segments of speech that are:

Answer: Short enough to retain accuracy while capturing complete ideas

Consecutive interpreters balance segment length with memory capacity to maintain accuracy.