Diversity and Social Justice Flashcards

A social worker at a community health clinic notices that immigrant clients with limited English proficiency (LEP) are consistently missing follow-up appointments. The current system relies on automated English-only phone call reminders. Which of the following is the MOST effective macro-level intervention to address this social justice issue?

Answer: Advocate for the clinic to implement a multi-language reminder system and provide access to interpretation services.

This is the most effective macro-level intervention because it seeks to change the clinic's system (the automated reminders) to make it accessible for an entire group of people, rather than relying on a temporary, individual (micro-level) fix. Advocating for systemic change addresses the root cause of the inequity and aligns with the social work value of social justice.

Which of the following BEST distinguishes cultural humility from cultural competence?

Answer: Cultural competence focuses on acquiring knowledge about different cultures, while cultural humility emphasizes lifelong learning, self-reflection, and acknowledging power imbalances.

Cultural competence is about gaining knowledge and skills to work effectively with diverse populations. Cultural humility is a complementary, ongoing process that involves a commitment to self-evaluation, redressing power imbalances in the social worker-client dynamic, and recognizing that the client is the expert on their own life.

A social worker is assessing a new client who is a low-income, elderly, gay man with a chronic physical disability who recently immigrated to the U.S. The client reports experiencing discrimination related to his age, sexual orientation, and disability status. This client's experience is the BEST example of which concept?

Answer: Intersectionality

Intersectionality describes how various social and political identities (e.g., race, gender, class, sexual orientation, disability) combine to create unique, overlapping systems of discrimination and privilege. This client isn't just experiencing ageism, homophobia, or ableism in isolation; he is experiencing them simultaneously, and these identities intersect to create a unique experience of oppression.

During a session, an adolescent client makes a derogatory comment about immigrants. The social worker's PRIMARY ethical responsibility is to:

Answer: Explore the client's statement in a non-judgmental way to understand the underlying beliefs and feelings.

The NASW Code of Ethics obligates social workers to challenge discrimination. However, the most effective therapeutic approach is not to lecture or shame the client, which could shut down communication. Instead, exploring the comment's origins in a curious and non-judgmental manner maintains rapport while also addressing the issue, creating an opportunity for growth and insight. Ignoring the comment would mean condoning the discrimination.

The central aim of anti-oppressive practice in social work is to:

Answer: Acknowledge and challenge the power imbalances and systemic inequities that affect clients and the therapeutic relationship.

Anti-oppressive practice is a framework that requires social workers to critically examine how oppression and power imbalances operate in society and in their own practice. Its core goal is to actively work to dismantle these oppressive structures and empower clients, rather than helping them adjust to an unjust system or ignoring the impact of social context.

The Americans with Disabilities Act (ADA) is a landmark piece of civil rights legislation that directly addresses social injustice by:

Answer: Prohibiting discrimination and ensuring equal opportunity for persons with disabilities in employment, public accommodations, and government services.

The ADA is a civil rights law, not a social welfare or medical research bill. Its primary purpose is to prohibit discrimination against people with disabilities in all areas of public life, including jobs, schools, transportation, and all public and private places that are open to the general public. This directly addresses the social justice issue of systemic exclusion and discrimination.