MSP Document Control & Information Management 2

Question 1

When establishing retention periods for records in a management system, which factor should be given HIGHEST priority?

Accepted Answer

Legal, regulatory, and contractual requirements

Answer

The preferences of the quality manager

Answer

Available storage space in the organization

Answer

The age of the records management software

Question 2

In the context of ISO 9001:2015, 'documented information' replaces which two older terms used in ISO 9001:2008?

Accepted Answer

Documents and records

Answer

Manuals and checklists

Answer

Procedures and work instructions

Answer

Policies and objectives

Question 3

An auditor finds that a critical work instruction was updated but the revision history section was not completed. This finding would be classified as:

Accepted Answer

A nonconformity against document control requirements

Answer

An observation only, with no action required

Answer

A major nonconformity automatically requiring management review

Answer

A regulatory violation requiring immediate shutdown

Question 4

Which of the following is an example of 'externally originated' documented information that must be controlled?

Accepted Answer

A customer-supplied engineering drawing used in production

Answer

The organization's own quality manual

Answer

An internal audit checklist developed in-house

Answer

A corrective action report completed by an employee

Question 5

In a digital document management system, what is the best control to prevent unauthorized modification of approved documents?

Accepted Answer

Implementing role-based access controls with read-only permissions for non-approvers

Answer

Storing documents in a shared drive accessible to all employees

Answer

Emailing documents to all staff so they each have a personal copy

Answer

Printing documents and locking them in a cabinet

Question 6

According to ISO management system standards, who is ultimately responsible for approving documented information before its issue?

Accepted Answer

The organization must determine appropriate persons within its own structure

Answer

The external certification body auditor

Answer

The ISO technical committee that authored the standard

Answer

The regulatory authority governing the industry

Question 7

Which term describes the practice of systematically indexing, storing, and retrieving documented information to support management system performance and audits?

Accepted Answer

Records management

Answer

Document calibration

Answer

Information security management

Answer

Configuration management