MS Master of Library Science 3 — Questions and Answers
Question 1: Which reference interview technique involves restating the patron's question to confirm understanding?
- Paraphrasing (Correct answer)
- Probing
- Closed questioning
- Referral
Correct answer: Paraphrasing
Paraphrasing involves repeating the patron's query in the librarian's own words to verify that the information need is correctly understood.
Question 2: The PISA assessment of reading literacy measures which level of competency?
- 15-year-old students across participating countries (Correct answer)
- Graduate library school students
- Public library adult patrons
- K-5 elementary readers
Correct answer: 15-year-old students across participating countries
PISA (Programme for International Student Assessment) measures reading, math, and science literacy among 15-year-olds in participating nations.
Question 3: In the context of interlibrary loan, what does the acronym IFM stand for?
- IFM Fee Management
- Interlibrary Fee Management (Correct answer)
- Integrated File Management
- International Format Module
Correct answer: Interlibrary Fee Management
IFM stands for Interlibrary Fee Management, the OCLC system used to handle billing between libraries for ILL transactions.
Question 4: Which classification system is most commonly used in US public and school libraries?
- Dewey Decimal Classification (Correct answer)
- Library of Congress Classification
- Universal Decimal Classification
- Colon Classification
Correct answer: Dewey Decimal Classification
The Dewey Decimal Classification (DDC) system is the most widely used classification system in US public and school libraries.
Question 5: What is the term for a library's written policy that outlines conditions under which it complies with law enforcement requests for patron records?
- Confidentiality policy (Correct answer)
- Collection development policy
- Acceptable use policy
- Privacy impact assessment
Correct answer: Confidentiality policy
A confidentiality policy specifies how the library protects patron records and the circumstances under which it may comply with legal demands.
Question 6: Which open-source integrated library system is widely adopted by public libraries in the US?
- Koha (Correct answer)
- Ex Libris Alma
- Innovative Sierra
- OCLC WorldShare
Correct answer: Koha
Koha is a widely used open-source ILS that many public libraries choose for its flexibility and no-licensing-cost model.
Question 7: In accessibility standards, WCAG 2.1 Level AA compliance is most relevant to which library function?
- Library website and digital resource design (Correct answer)
- Physical shelving arrangement
- Cataloging authority records
- Collection weeding criteria
Correct answer: Library website and digital resource design
WCAG 2.1 Level AA guidelines define accessibility requirements for web content, directly impacting library websites and online catalog interfaces.
Which reference interview technique involves restating the patron's question to confirm understanding?