MS-700 700 Teams Environment 5 — Questions and Answers
Question 1: An admin wants to configure an auto-attendant that routes calls to different departments based on business hours. Which Teams feature is required?
- Call queue with time-based routing
- Teams auto attendant with business hours routing (Correct answer)
- Direct Routing with a Session Border Controller
- Teams Call Park with group pickup
Correct answer: Teams auto attendant with business hours routing
Teams auto attendants support business hours schedules that route callers differently during and outside of business hours.
Question 2: A company is deploying Direct Routing. Which component is required to connect the PSTN to Microsoft Teams Phone?
- Teams Calling Plan license
- A certified Session Border Controller (SBC) (Correct answer)
- Microsoft Teams Rooms device
- Azure Communication Services relay
Correct answer: A certified Session Border Controller (SBC)
Direct Routing requires a certified Session Border Controller (SBC) to act as the gateway between the organization's telephony infrastructure and Microsoft Teams Phone.
Question 3: Which report in the Teams admin center helps administrators identify the root cause of poor call quality for a specific user?
- Teams usage report
- Call Analytics report (Correct answer)
- Call Quality Dashboard (CQD)
- Real-time analytics report
Correct answer: Call Analytics report
Call Analytics provides per-user, per-call detail including jitter, packet loss, and latency, making it ideal for troubleshooting individual call quality issues.
Question 4: An administrator wants to prevent users from bypassing the lobby in Teams meetings when they join from external domains. Which meeting policy setting controls this?
- AutoAdmittedUsers set to 'EveryoneInCompany' (Correct answer)
- AllowExternalParticipantGiveRequestControl set to False
- AllowMeetNow set to False
- AutoAdmittedUsers set to 'EveryoneInSameAndFederatedCompany'
Correct answer: AutoAdmittedUsers set to 'EveryoneInCompany'
Setting AutoAdmittedUsers to 'EveryoneInCompany' ensures that only authenticated users from the same organization bypass the lobby; external users must wait for admission.
Question 5: A Teams administrator needs to create a team for 15,000 employees to receive company-wide announcements. Which team type is most appropriate?
- A standard public team with messaging disabled for members (Correct answer)
- An org-wide team
- A private team with all employees added as guests
- Multiple connected teams with cross-team channels
Correct answer: A standard public team with messaging disabled for members
Org-wide teams are limited to 10,000 members, so for 15,000 employees a standard public team with member posting restricted to owners is the appropriate choice.
Question 6: When using Microsoft Teams with an Operator Connect carrier, who provisions the phone numbers for users?
- The organization's IT administrator via the Teams admin center
- Microsoft automatically from its PSTN pool
- The carrier (operator) manages number provisioning directly in Teams admin center (Correct answer)
- Numbers are ported by submitting a request to Microsoft support
Correct answer: The carrier (operator) manages number provisioning directly in Teams admin center
With Operator Connect, the certified carrier provisions and manages phone numbers directly within the Teams admin center interface on the customer's behalf.
Question 7: A company wants to ensure that Teams channel meetings cannot be joined by anonymous users. Which setting should an administrator configure?
- Set AllowAnonymousUsersToJoinMeeting to False in the Teams meeting policy (Correct answer)
- Disable external access in the Teams admin center
- Configure a conditional access policy requiring MFA for all guests
- Set AllowGuestUser to False in the Teams org-wide settings
Correct answer: Set AllowAnonymousUsersToJoinMeeting to False in the Teams meeting policy
The AllowAnonymousUsersToJoinMeeting setting in the Teams meeting policy controls whether unauthenticated (anonymous) users can join meetings.
MS-700 700 Teams Environment 5
An admin wants to configure an auto-attendant that routes calls to different departments based on business hours.
Which Teams feature is required?