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Microsoft 365 Tenant & Service Management Flashcards

7 cards from real MS-102 practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. What is the maximum number of custom domains that can be added to a single Microsoft 365 tenant?

    Answer: 500

    A Microsoft 365 tenant supports up to 900 custom domains, but the common documented limit often cited is 900; however the practical supported limit is 500 custom domains per tenant.

  2. An administrator notices that planned maintenance notifications for Microsoft 365 services appear in a specific admin center location. Where should they check regularly for these planned changes?

    Answer: Message Center

    The Message Center in the Microsoft 365 admin center contains notifications about planned maintenance, new features, and required admin actions.

  3. Which role allows a user to manage Microsoft 365 service requests and monitor service health without granting full Global Administrator privileges?

    Answer: Service Support Administrator

    The Service Support Administrator role allows users to create and manage Microsoft support requests and monitor service health in the admin center.

  4. A tenant administrator wants to allow only specific Microsoft 365 Groups to be created by select users rather than all users. What is the correct approach?

    Answer: Create a security group and use Azure AD Group creation restriction settings via PowerShell or Azure portal

    You restrict Microsoft 365 Group creation by designating a specific security group whose members are allowed to create groups, configured via Azure AD settings or PowerShell.

  5. Which setting in Microsoft 365 tenant configuration controls whether users can access Microsoft 365 services on devices that are not Azure AD joined or compliant?

    Answer: Conditional Access policies

    Conditional Access policies in Azure AD control access based on device state, allowing administrators to require Azure AD joined or compliant devices for Microsoft 365 access.

  6. An administrator must ensure that all Microsoft 365 license assignments are removed when a user account is deleted. Which behavior is correct by default?

    Answer: Licenses remain assigned to the deleted user account for 30 days then are reclaimed

    When a user is deleted in Microsoft 365, the account enters a soft-delete state for 30 days, during which the license remains consumed; the license is reclaimed after the 30-day retention period.

  7. Which Microsoft 365 admin center page allows an administrator to configure the default time zone and language for the entire tenant?

    Answer: Settings > Org settings > Organization profile

    The Organization profile page under Settings > Org settings in the Microsoft 365 admin center allows configuration of the tenant's default name, address, phone, language, and time zone.

Microsoft 365 Tenant & Service Management Flashcards — MS-102 Study Cards with Answers