Practice Test Geeks(MS-102) Microsoft 365 Administrator Expert Practice Test
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Microsoft 365 Tenant & Service Management Flashcards

7 cards from real MS-102 practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. A Microsoft 365 tenant administrator wants to configure a targeted release ring so that specific users receive new Microsoft 365 features before the rest of the organization. Where is this configured?

    Answer: Microsoft 365 admin center > Settings > Org settings > Organization profile > Release preferences

    Release preferences, including Targeted release for selected users, are configured under Settings > Org settings > Organization profile in the Microsoft 365 admin center.

  2. Which DNS record type is used as the primary method to verify domain ownership when adding a custom domain to a Microsoft 365 tenant?

    Answer: TXT record with a Microsoft-provided verification string

    Microsoft primarily uses a TXT record with a unique verification string added at the domain registrar to confirm domain ownership before the domain can be used in the tenant.

  3. An administrator needs to create a support request for a Microsoft 365 service issue. What is the minimum role required to open a support ticket in the Microsoft 365 admin center?

    Answer: Service Support Administrator

    The Service Support Administrator role (or Global Administrator) is required to create and manage support requests in the Microsoft 365 admin center.

  4. What happens to a Microsoft 365 tenant's data if the subscription expires and is not renewed within the grace period?

    Answer: The tenant enters a disabled state, then a deprovisioning state, and data is permanently deleted after the deprovisioning period

    After subscription expiration, the tenant goes through a grace period (disabled state) followed by a deprovisioning period before data is permanently deleted, with timelines varying by subscription type.

  5. A Microsoft 365 administrator wants to allow partner organizations to manage specific aspects of the tenant. Which feature enables this delegation?

    Answer: Delegated Administration (GDAP or DAP) via Partner Center

    Delegated Administration Privileges (DAP or Granular DAP/GDAP) through the Microsoft Partner Center allows partner organizations to administer specific tenant functions on behalf of the customer.

  6. Which Microsoft 365 admin center section displays the organization's current Microsoft Secure Score and provides actionable improvement recommendations?

    Answer: Microsoft 365 Defender > Secure Score

    Microsoft Secure Score is found in the Microsoft 365 Defender portal, where it shows the current score and provides prioritized security improvement actions.

  7. An organization uses Microsoft 365 and wants to enforce that all new Microsoft 365 Groups automatically have an expiration policy applied. Where is this configured?

    Answer: Azure AD > Groups > Expiration

    Microsoft 365 Group expiration policies are configured in Azure AD under Groups > Expiration, where you set the lifetime and renewal notification settings.