Property Management Practices Flashcards

A property manager is screening applicants for a rental near Fort Bragg. A military applicant has no civilian credit history but excellent military service record. What is the best approach?

Answer: Use alternative qualifying criteria such as military pay stubs, BAH verification, and length of service

Military income, BAH, and service record are legitimate alternative criteria that demonstrate financial stability for military applicants.

Which organization provides on-base housing management for most U.S. military installations under a public-private venture?

Answer: Private Military Housing companies under the Residential Communities Initiative (RCI)

The RCI program privatized most on-base military family housing, transferring management to private companies under long-term leases with the DoD.

A military tenant's lease expires while they are deployed and they cannot arrange for move-out. What protection does SCRA offer in this situation?

Answer: Courts may stay eviction or lease enforcement proceedings against deployed service members upon application

SCRA allows courts to stay civil proceedings, including lease disputes and evictions, for deployed service members who cannot respond.

When marketing a rental property to military families near an installation, which amenity is typically MOST valued?

Answer: Proximity to the installation gate, quality schools, and pet-friendly policies

Military families prioritize short commutes to the gate, school quality for frequent movers, and pet-friendliness due to pets being common in military households.

What is the primary purpose of the Housing Referral Office (HRO) found on most military installations?

Answer: To assist service members and families in finding off-base housing and provide landlord/tenant mediation

HROs connect military families with off-base housing resources and provide dispute resolution services between tenants and landlords.

A property manager discovers that a military tenant sub-leased the property without permission while deployed. What is the appropriate first step?

Answer: Review the lease terms and consult an attorney before taking action, considering SCRA protections for the primary tenant

SCRA may affect the landlord's ability to act against a deployed service member, so legal counsel is essential before taking enforcement action.

Which metric is MOST useful for a military landlord to track when evaluating the performance of their property manager?

Answer: Vacancy rate, days on market, and rent collected versus market rate

Vacancy rate, time-to-lease, and rent optimization directly measure a property manager's effectiveness and impact on the owner's return.