MOS Outlook: Managing Email Messages 4

Question 1

In Outlook, what is the function of the 'Junk Email' filter?

Accepted Answer

Moves messages identified as spam to the Junk Email folder

Answer

The Junk Email filter automatically evaluates incoming messages and moves suspected spam to the Junk Email folder.

Question 2

When you archive messages in Outlook using AutoArchive, where are the messages stored?

Accepted Answer

A .pst file on your local computer

Answer

AutoArchive moves older messages to a .pst (Personal Storage Table) file saved on your local computer.

Question 3

How do you create an email signature in Outlook?

Accepted Answer

File > Options > Mail > Signatures

Answer

Email signatures are created and managed under File > Options > Mail > Signatures.

Question 4

What does the 'Mark as Unread' action do to a previously read email message?

Accepted Answer

Restores the bold/unread styling so it appears as if it hasn't been opened

Answer

Mark as Unread changes the message's status back to unread, displaying it in bold so you remember to revisit it.

Question 5

Which Outlook option sends an automatic notification to the sender when you open their message?

Accepted Answer

Read Receipt

Answer

A Read Receipt is an automated notification sent to the original sender when the recipient opens the message.

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