MOS Outlook: Contacts, Tasks and Organizing Items 2

Question 1

In the People view, which command creates a single entry you can address to email several contacts at once?

Accepted Answer

New Contact Group

Answer

A contact group (distribution list) bundles multiple contacts under one name for quick addressing.

Question 2

Which command in an open contact window lets you customize the layout of that contact's electronic business card?

Accepted Answer

Business Card

Answer

The Business Card command in the Options group opens the Edit Business Card dialog.

Question 3

When you forward a contact by choosing Forward Contact > As a Business Card, which file type is attached?

Accepted Answer

.vcf

Answer

Business cards are sent as vCard (.vcf) files.

Question 4

You received an email from a new client and want to save the sender as a contact quickly. What should you do?

Accepted Answer

Right-click the sender's name and select Add to Outlook Contacts

Answer

Right-clicking the sender's name in the Reading Pane offers Add to Outlook Contacts.

Question 5

How do you remove a person from a contact group without deleting their contact record?

Accepted Answer

Open the group, select the member, and click Remove Member

Answer

Remove Member only removes the person from the group; the contact itself remains.

MOS - Microsoft Office Specialist Certification Practice Test