MOS Outlook: Contacts, Tasks and Organizing Items

Question 1

You regularly email the same set of people. What should you create to send to them all using a single name?

Accepted Answer

A Contact Group

Answer

A Contact Group (formerly a distribution list) stores multiple email addresses under one name, so you can address a message to the group.

Question 2

How can you quickly turn an email message into a task?

Accepted Answer

Drag the message onto the Tasks icon in the navigation bar

Answer

Dragging an email onto Tasks opens a new task with the message content attached, and the original email is kept.

Question 3

Which task option makes a task repeat every week?

Accepted Answer

Recurrence

Answer

The Recurrence button in the task's Options group lets you set a daily, weekly, monthly or yearly repeat pattern.

Question 4

Which feature lets you color-code items such as emails, tasks and appointments for easy grouping?

Accepted Answer

Categories

Answer

Color categories can be applied to messages, contacts, tasks and calendar items so related items are visually grouped and filterable.

Question 5

You want one click to move a message to a folder and mark it as read. What do you create?

Accepted Answer

A Quick Step

Answer

Quick Steps on the Home tab combine several actions, such as moving a message and marking it read, into a single click.

MOS - Microsoft Office Specialist Certification Practice Test