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Outlook: Managing Email Messages Flashcards

7 cards from real MOS practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Outlook: Managing Email Messages flashcards as text
  1. In Outlook, what is the function of the 'Junk Email' filter?

    Answer: Moves messages identified as spam to the Junk Email folder

    The Junk Email filter automatically evaluates incoming messages and moves suspected spam to the Junk Email folder.

  2. When you archive messages in Outlook using AutoArchive, where are the messages stored?

    Answer: A .pst file on your local computer

    AutoArchive moves older messages to a .pst (Personal Storage Table) file saved on your local computer.

  3. How do you create an email signature in Outlook?

    Answer: File > Options > Mail > Signatures

    Email signatures are created and managed under File > Options > Mail > Signatures.

  4. What does the 'Mark as Unread' action do to a previously read email message?

    Answer: Restores the bold/unread styling so it appears as if it hasn't been opened

    Mark as Unread changes the message's status back to unread, displaying it in bold so you remember to revisit it.

  5. Which Outlook option sends an automatic notification to the sender when you open their message?

    Answer: Read Receipt

    A Read Receipt is an automated notification sent to the original sender when the recipient opens the message.

  6. In Outlook, what is the 'Clutter' or 'Focused Inbox' feature designed to do?

    Answer: Separate high-priority messages from less important ones into two tabs

    Focused Inbox separates your inbox into 'Focused' (important messages) and 'Other' (lower-priority messages) tabs.

  7. When composing a message in Outlook, what does the 'Request a Delivery Receipt' option confirm?

    Answer: The message was successfully delivered to the recipient's mail server

    A Delivery Receipt confirms that the message reached the recipient's mail server, not that it was read.