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Marketing Officer Budget & Financial Management Flashcards

7 cards from real MO practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. A marketing officer calculates the average revenue generated by a customer over their entire relationship with the company. What metric is this?

    Answer: Customer lifetime value

    Customer lifetime value (CLV) measures the total revenue a business can expect from a single customer account over the duration of their relationship.

  2. If a company spends $100,000 to acquire 500 new customers, what is the Customer Acquisition Cost (CAC)?

    Answer: $200

    CAC = Total acquisition spend / Number of new customers = $100,000 / 500 = $200.

  3. Which financial ratio compares customer lifetime value to customer acquisition cost to evaluate marketing efficiency?

    Answer: CLV:CAC ratio

    The CLV:CAC ratio indicates whether the long-term revenue from a customer justifies the cost to acquire them; a ratio of 3:1 or higher is generally healthy.

  4. A marketing officer is evaluating whether to invest in a new marketing technology platform. Which financial analysis method calculates the time it takes to recover the initial investment?

    Answer: Payback period analysis

    Payback period analysis determines how long it will take for returns from an investment to equal its initial cost.

  5. A campaign costs $20,000 and the product has a contribution margin of $40 per unit. How many units must be sold to break even on the campaign?

    Answer: 500 units

    Break-even units = Fixed campaign cost / Contribution margin per unit = $20,000 / $40 = 500 units.

  6. Which budget control practice involves reviewing and adjusting forecasts on a continuous rolling 12-month basis?

    Answer: Rolling forecast budgeting

    Rolling forecast budgeting continuously updates projections for the next 12 months as each period ends, keeping plans current.

  7. A marketing officer notices that 20% of campaigns are generating 80% of revenue. This observation reflects which principle?

    Answer: Pareto principle

    The Pareto principle (80/20 rule) states that roughly 80% of effects come from 20% of causes, guiding budget reallocation toward the highest-performing activities.