Microsoft Windows 98 Professional Standards & Competencies 3 — Questions and Answers
Question 1: A professional is setting up multiple Windows 98 workstations in a business environment. Which Windows 98 feature allows centralized configuration management using a server?
- Windows Update
- System Policy Editor (Correct answer)
- Disk Cleanup
- ScanDisk
Correct answer: System Policy Editor
System Policy Editor allows administrators to enforce user and computer settings from a central server policy file.
Question 2: During a Windows 98 troubleshooting session, a technician needs to start the system with minimal drivers. Which startup mode should be used?
- Normal mode
- Safe Mode (Correct answer)
- Step-by-step confirmation mode
- Logged mode
Correct answer: Safe Mode
Safe Mode starts Windows 98 with only basic drivers, helping isolate whether a problem is caused by a third-party driver or software.
Question 3: A client's Windows 98 machine is running slowly. After checking Resource Meter and finding memory usage consistently above 90%, what is the most professional recommendation?
- Reinstall Windows 98 as the OS is corrupted
- Recommend adding more RAM to the system (Correct answer)
- Delete all temporary files from the Windows folder
- Disable the swap file to free up memory
Correct answer: Recommend adding more RAM to the system
Consistently high memory usage indicates insufficient physical RAM, and adding more RAM is the most effective hardware solution.
Question 4: What is the professional standard for handling a Windows 98 system that contains sensitive business data before disposing of old hardware?
- Simply delete all files and empty the Recycle Bin
- Perform a low-level format or use secure disk wiping software (Correct answer)
- Remove the hard drive and store it indefinitely
- Return the machine to the manufacturer for disposal
Correct answer: Perform a low-level format or use secure disk wiping software
A simple deletion or recycle bin empty does not remove data; a secure wipe or low-level format is required to prevent data recovery.
Question 5: A Windows 98 user reports their Registry became corrupted. Which professional tool can be used to restore a previous version of the Registry?
- ScanDisk
- Registry Checker (Scanregw.exe) (Correct answer)
- Fdisk
- Defrag
Correct answer: Registry Checker (Scanregw.exe)
Registry Checker (Scanregw.exe) scans, backs up, and can restore the Windows 98 Registry from up to five automatic daily backups.
Question 6: When a client asks a Windows 98 technician to explain why their system needs regular maintenance, which explanation is most technically accurate?
- Windows 98 requires weekly reinstallation to stay stable
- Over time, fragmented files, accumulated junk files, and registry clutter degrade system performance (Correct answer)
- The processor wears out faster without maintenance
- Microsoft requires maintenance to validate the software license
Correct answer: Over time, fragmented files, accumulated junk files, and registry clutter degrade system performance
File fragmentation, temporary file accumulation, and registry bloat are known causes of performance degradation in Windows 98 over time.
Question 7: A professional must configure Windows 98 to automatically log on to a network share at startup. Where is the most appropriate place to configure this?
- Device Manager
- Mapped Network Drives using Windows Explorer with reconnect at logon (Correct answer)
- Disk Management
- System Policy Editor only
Correct answer: Mapped Network Drives using Windows Explorer with reconnect at logon
Mapping a network drive with the 'Reconnect at logon' option in Windows Explorer ensures the share is automatically connected at each startup.
Microsoft Windows 98 Professional Standards & Competencies 3
A professional is setting up multiple Windows 98 workstations in a business environment.
Which Windows 98 feature allows centralized configuration management using a server?