MCC Communication & Active Listening

Question 1

According to the ICF Core Competencies, which element is most central to 'Active Listening' in coaching?

Accepted Answer

Being fully present and attending to the whole person

Answer

ICF defines Active Listening as being fully present and attending to the whole person, including words, emotions, and non-verbal cues.

Question 2

A client says, 'I feel stuck but I'm not sure why.' The most effective active listening response is:

Accepted Answer

Tell me more about that feeling of being stuck.

Answer

Inviting the client to elaborate honors their experience and deepens exploration without assumptions or premature problem-solving.

Question 3

In the ICF competency framework, 'Listens for the client's potential' refers to:

Accepted Answer

Hearing what the client is capable of beyond what they currently believe

Answer

This competency involves the coach hearing the client's greater potential and reflecting it back, supporting growth beyond current self-perception.

Question 4

Which of the following best describes 'Level 3 Listening' as described in the Co-Active coaching model?

Accepted Answer

Listening to the environment, energy, and what is unsaid

Answer

Level 3 (Global) listening attends to the client's energy, emotion, and environmental cues beyond just words or the coach's internal voice.

Question 5

When a coach paraphrases a client's statement, the primary purpose is to:

Accepted Answer

Help the client hear their own words reflected to deepen self-awareness

Answer

Paraphrasing serves to mirror the client's own words back, facilitating deeper self-reflection and insight.

MCC - Master Certified Coach Practice Test