MBA Management 2 — Questions and Answers
Question 1: Which management theory emphasizes that there is no single best way to manage and that the optimal approach depends on situational factors?
- Scientific Management
- Contingency Theory (Correct answer)
- Bureaucratic Theory
- Human Relations Theory
Correct answer: Contingency Theory
Contingency Theory holds that the best managerial approach depends on internal and external situational variables.
Question 2: A manager sets clear performance targets, rewards employees who meet them, and corrects those who do not. This best describes which leadership style?
- Transformational
- Servant
- Transactional (Correct answer)
- Laissez-faire
Correct answer: Transactional
Transactional leadership uses a reward-and-correction system based on performance against set targets.
Question 3: In Maslow's hierarchy, which need must typically be satisfied before an employee is motivated by esteem needs?
- Self-actualization
- Social/belonging needs (Correct answer)
- Physiological needs
- Safety needs
Correct answer: Social/belonging needs
In Maslow's hierarchy, social/belonging needs (Level 3) must be met before esteem needs (Level 4) become motivating.
Question 4: Which decision-making model assumes that managers have limited information, cognitive capacity, and time, leading them to choose a 'good enough' solution?
- Rational Model
- Intuitive Model
- Bounded Rationality Model (Correct answer)
- Political Model
Correct answer: Bounded Rationality Model
The Bounded Rationality Model, introduced by Herbert Simon, describes 'satisficing' behavior under cognitive constraints.
Question 5: An organization redesigns its workflow so that each employee performs multiple tasks end-to-end rather than a narrow repetitive step. This is an example of:
- Job specialization
- Job enrichment (Correct answer)
- Downsizing
- Centralization
Correct answer: Job enrichment
Job enrichment expands roles vertically, giving employees more varied, meaningful tasks and greater autonomy.
Question 6: The BCG Growth-Share Matrix classifies business units into four quadrants. Which quadrant represents high market share in a low-growth market?
- Stars
- Question Marks
- Cash Cows (Correct answer)
- Dogs
Correct answer: Cash Cows
Cash Cows generate strong cash flow with high market share in mature, slow-growth markets.
Question 7: When a project manager identifies risks, assesses their probability and impact, and creates mitigation plans, she is performing:
- Resource leveling
- Risk management (Correct answer)
- Scope creep management
- Critical path analysis
Correct answer: Risk management
Risk management involves identifying, analyzing, prioritizing, and planning responses to potential project threats.
MBA Management 2
Which management theory emphasizes that there is no single best way to manage and that the optimal approach depends on situational factors?