Microsoft 365 Certified: Teams Administrator Associate (MS-700) — Questions and Answers
Question 1: Which PowerShell module is used to manage Microsoft Teams configurations via command line?
- MSOnline
- MicrosoftTeams (Correct answer)
- AzureAD
- ExchangeOnlineManagement
Correct answer: MicrosoftTeams
The MicrosoftTeams PowerShell module provides cmdlets for managing Teams settings, policies, and resources.
Question 2: Which Teams setting allows an organization to configure a custom URL that users are redirected to when they click 'Get Help' in Teams?
- Messaging policy
- Help and feedback settings
- Customized help URL in Teams admin center (Correct answer)
- Teams upgrade policy
Correct answer: Customized help URL in Teams admin center
The Teams admin center allows administrators to set a customized help URL under org-wide Teams settings to redirect users to internal support resources.
Question 3: To meet the security requirements, you must configure the user accounts of the users in the sales department. What must you carry out for every user?
- From PowerShell, run the Grant-CsTeamsUpgradePolicy -PolicyName Islands cmdlet.
- From PowerShell, run the Grant-CsTeamsUpgradePolicy -PolicyName SfBOnly cmdlet.
- From the Microsoft Teams admin center, set the Microsoft Teams upgrade policy to Islands coexistence mode.
- From PowerShell, run the Grant-CsTeamsUpgradePolicy -PolicyName SfBWithTeamsCollabAndMeetings cmdlet. (Correct answer)
Correct answer: From PowerShell, run the Grant-CsTeamsUpgradePolicy -PolicyName SfBWithTeamsCollabAndMeetings cmdlet.
To configure specific user accounts with a particular Teams upgrade policy, you must use PowerShell. The `Grant-CsTeamsUpgradePolicy` cmdlet is used to assign a Teams upgrade policy to individual users. Specifying `-PolicyName SfBWithTeamsCollabAndMeetings` ensures that users retain Skype for Business for calling and meetings while gaining access to Teams collaboration features, aligning with a phased migration or specific coexistence requirements.
Question 4: A user wants to use a third-party app within Teams but the app is not listed in the Teams app store. What must an admin do to make it available?
- Configure a direct connection to the vendor's app via Azure API Management
- Upload the app as a custom app (sideload) and allow custom apps in the tenant (Correct answer)
- Enable external access to allow the app to be accessed externally
- Ask the vendor to submit the app to the Microsoft Teams app store
Correct answer: Upload the app as a custom app (sideload) and allow custom apps in the tenant
Admins can upload custom apps (sideload) to the Teams admin center and enable custom app uploads in org-wide app settings and app permission policies to make them available.
Question 5: An admin configures an app setup policy that pins the Viva Engage app for all users. Users report they can still remove it from their left rail. What is the most likely reason?
- The policy is set to allow user pinning, enabling users to rearrange or remove pinned apps (Correct answer)
- The Viva Engage app requires a Teams Only coexistence mode
- The Teams version is outdated
- The app is not approved in the app permission policy
Correct answer: The policy is set to allow user pinning, enabling users to rearrange or remove pinned apps
If 'Allow user pinning' is enabled in the app setup policy, users retain the ability to reorder or remove admin-pinned apps from their navigation rail.
Question 6: For their teams' file tabs, users have mostly been using Dropbox rather than M365 options like OneDrive or SharePoint. To promote M365 adoption, you must configure Microsoft Teams as an administrator to disable third-party storage solution providers like Dropbox. What should you set up to do this?
- App setup policy
- Teams settings (Correct answer)
- App permission policy
- Teams policy
Correct answer: Teams settings
To disable third-party storage solution providers like Dropbox in Microsoft Teams, you need to configure the organization-wide Teams settings. Within the Teams admin center, under 'Teams settings,' there are options to control which cloud storage providers are available for users to add as file tabs. Disabling Dropbox here will prevent users from connecting it to their teams.
Question 7: What Teams Phone feature ensures emergency calls include the caller's physical location when dialed from a corporate building?
- Auto attendant
- Dynamic emergency calling (Correct answer)
- Location-based routing
- Direct Routing
Correct answer: Dynamic emergency calling
Dynamic emergency calling in Teams uses network topology configurations to automatically provide the caller's physical location to emergency services.
Question 8: An organization wants to block Teams users from communicating with users in a specific other Microsoft 365 organization. Which feature accomplishes this?
- Guest access restrictions
- Conditional access policies
- External access (federation) allow/block list (Correct answer)
- Information barriers
Correct answer: External access (federation) allow/block list
External access settings include an allow/block list for specific domains, enabling administrators to block federation with specific Microsoft 365 organizations.
Question 9: Which Teams feature allows a user to elevate a group chat into a more persistent collaboration space with channels and full team features?
- Migrate chat to a community
- Convert chat to shared channel
- Upgrade chat to a team (Correct answer)
- Promote chat to a hub
Correct answer: Upgrade chat to a team
Users can upgrade an existing group chat to a team, converting it into a full team with channels, files, and tabs.
Question 10: What is the purpose of Microsoft 365 group usage guidelines that can be displayed to users before they create a new team?
- Block team creation until admin approves
- Enforce naming policies
- Communicate governance policies and acceptable use rules (Correct answer)
- Apply sensitivity labels automatically
Correct answer: Communicate governance policies and acceptable use rules
Group usage guidelines display a custom message to users before they create a new Microsoft 365 group or team, communicating organizational policies.
Question 11: An admin needs to ensure that all Teams meetings in a specific policy group start with participant video turned off by default. Which setting applies?
- Allow camera for attendees — Off
- Allow IP video — Off (Correct answer)
- Media bit rate — Low
- Video on join — Disabled
Correct answer: Allow IP video — Off
Setting 'Allow IP video' to Off in the meeting policy disables video for participants by default when they join meetings.
Question 12: What Teams governance feature enables organizations to ensure sensitive teams have restricted membership and are not discoverable in search?
- Azure AD naming policy
- Guest access policy
- Information barriers
- Private teams with sensitivity labels (Correct answer)
Correct answer: Private teams with sensitivity labels
Marking a team as private combined with sensitivity labels prevents users from discovering the team in search and restricts membership to invited individuals only.
Question 13: What is the purpose of the Teams Network Planner tool in the Teams admin center?
- To calculate recommended bandwidth requirements based on user personas and locations (Correct answer)
- To configure QoS DSCP markings for Teams traffic
- To configure split tunneling for VPN users
- To monitor real-time network performance for Teams calls
Correct answer: To calculate recommended bandwidth requirements based on user personas and locations
The Network Planner tool helps administrators estimate bandwidth requirements for Teams by modeling user personas and site locations before deployment.
Question 14: An organization wants to configure Teams so that all new teams are created with a default set of channels and tabs. What feature supports this?
- Teams templates (Correct answer)
- Meeting policies
- App setup policies
- Compliance policies
Correct answer: Teams templates
Teams templates allow administrators to define a standard structure including channels, tabs, and apps that are applied when new teams are created.
Question 15: A Teams administrator wants to see which teams have been inactive for more than 90 days. Which tool provides this information natively?
- Azure AD Access Reviews
- Teams expiration policy dashboard
- Teams usage report in the Microsoft 365 admin center (Correct answer)
- Microsoft Purview eDiscovery
Correct answer: Teams usage report in the Microsoft 365 admin center
The Teams usage report in the Microsoft 365 admin center shows team activity including last activity date, helping identify inactive teams.
Question 16: You work as a Systems Administrator for your company. The network includes an Active Directory domain and 200 client computers that run Windows 10. All client computers are joined to the on-premises Active Directory domain and registered with Azure Active Directory.<br> The company has a Microsoft 365 subscription that includes Microsoft Intune. All client computers are enrolled in Microsoft Intune.<br> You need to deploy the Microsoft Teams client to the client computers.<br> You could employ which two of the following deployment techniques. (Select two).<br>
- Configure an app in Microsoft Intune. (Correct answer)
- Configure a Conditional Access policy in Azure Active Directory.
- Configure an Active Directory Group Policy Object (GPO). (Correct answer)
- Configure an app registration in Azure Active Directory.
- Configure a Collection in Azure Active Directory.
Correct answer: Configure an app in Microsoft Intune.
Microsoft Intune is a cloud-based mobile device management (MDM) and mobile application management (MAM) service that allows administrators to deploy applications, including the Microsoft Teams client, to enrolled Windows 10 devices. Alternatively, for on-premises Active Directory domains, Group Policy Objects (GPOs) can be used to deploy software packages (like MSI files for Teams) to client computers, making both valid deployment techniques.
Question 17: What Teams admin center feature allows an administrator to restore a deleted team within the recovery window?
- Teams backup in Azure Blob Storage
- Deleted teams are recoverable for 30 days via admin center (Correct answer)
- Microsoft 365 recycle bin
- Azure AD soft delete
Correct answer: Deleted teams are recoverable for 30 days via admin center
Deleted Microsoft 365 groups and their associated teams can be restored within 30 days from the Azure AD deleted groups blade or Teams admin center.
Question 18: What Microsoft 365 feature automatically deletes inactive teams after a defined period unless an owner renews them?
- Microsoft 365 group expiration policy (Correct answer)
- Teams archival policy
- Teams retention policy
- Azure AD access review
Correct answer: Microsoft 365 group expiration policy
Microsoft 365 group expiration policies automatically expire and delete groups (and their associated teams) after a set number of days if not renewed.
Question 19: A Teams administrator needs to allow users in the organization to communicate with users in a specific external organization. What must be configured?
- A Teams meeting policy update
- Guest access for that organization's domain
- A shared channel with the external organization
- External access (federation) with that organization's domain (Correct answer)
Correct answer: External access (federation) with that organization's domain
External access (federation) must be configured to allow 1:1 chat and calling between users in different organizations.
Question 20: Which Teams admin policy controls how long deleted messages and files are retained before being permanently purged?
- Teams admin center deletion settings
- DLP policy
- Azure AD lifecycle policy
- Microsoft Purview retention policies (Correct answer)
Correct answer: Microsoft Purview retention policies
Microsoft Purview retention policies define how long Teams messages and files are preserved or retained before they are permanently deleted.
Question 21: Which policy in Teams admin center restricts which third-party applications users are allowed to install in Teams?
- App permission policy (Correct answer)
- Meeting policy
- Calling policy
- App setup policy
Correct answer: App permission policy
App permission policies in Teams admin center control which Microsoft, third-party, and custom apps users are allowed to add and use in Teams.
Question 22: What Microsoft 365 feature detects and prevents users from sharing sensitive information like credit card numbers in Teams chats?
- Communication compliance
- Data loss prevention (DLP) (Correct answer)
- Information barriers
- Sensitivity labels
Correct answer: Data loss prevention (DLP)
DLP policies in Microsoft Purview can detect sensitive information types in Teams messages and block or warn users from sharing that content.
Question 23: Which PowerShell module is primarily used to manage Teams governance settings including naming policies and expiration policies?
- Microsoft Graph PowerShell / AzureAD module (Correct answer)
- SharePoint Online Management Shell
- Exchange Online PowerShell module
- Microsoft Teams PowerShell module
Correct answer: Microsoft Graph PowerShell / AzureAD module
Microsoft 365 group governance settings like naming policies and expiration are managed through the Microsoft Graph PowerShell or AzureAD module.
Question 24: An admin wants to pin specific apps to the Teams app bar for all users in the organization by default. Which policy type accomplishes this?
- Messaging policy
- Meeting policy
- App permission policy
- App setup policy (Correct answer)
Correct answer: App setup policy
App setup policies control which apps are pinned to the Teams navigation bar and the order in which they appear for assigned users.
Question 25: What is the maximum number of owners a Microsoft Teams team can have?
- 10
- 50
- 100 (Correct answer)
- 25
Correct answer: 100
A Microsoft Teams team supports up to 100 owners, allowing distributed governance across large organizations or teams with many stakeholders.
Question 26: Which Teams meeting feature allows a participant to take over presenting a shared screen from another presenter?
- Screen swap
- Meeting takeover
- Give control
- Request control (Correct answer)
Correct answer: Request control
A participant can use 'Request control' to ask the current presenter to hand over control of their shared screen.
Question 27: What Microsoft 365 feature prevents specific groups of users in Teams from communicating with each other based on organizational policies?
- Retention policies
- Information barriers (Correct answer)
- Communication compliance
- Sensitivity labels
Correct answer: Information barriers
Information barriers in Microsoft Teams prevent certain user segments from communicating or collaborating, ensuring regulatory and ethical compliance.
Question 28: A Teams admin needs to configure meetings so recordings are automatically saved to SharePoint instead of OneDrive. Where is this setting found?
- SharePoint admin center > Policies
- Microsoft 365 admin center > Settings
- Teams admin center > Teams > Settings
- Teams admin center > Meetings > Recording (Correct answer)
Correct answer: Teams admin center > Meetings > Recording
The recording storage location setting is found in Teams admin center under Meetings > Recording policies.
Question 29: What Teams governance setting ensures that when a team owner leaves the organization, the team does not become ownerless?
- The oldest member is automatically promoted to owner
- Admin assigns a new owner or enables ownerless group policy (Correct answer)
- Microsoft Support must be contacted to reassign ownership
- Teams auto-deletes ownerless teams after 7 days
Correct answer: Admin assigns a new owner or enables ownerless group policy
Admins can use the ownerless groups policy in Azure AD to automatically notify members to elect a new owner, or manually reassign ownership through the Teams admin center.
Question 30: What Teams capability allows an external guest user to be added to a team, and where is it enabled?
- Guest access, enabled in Teams admin center under Org-wide settings (Correct answer)
- B2B access, enabled in Intune
- Federation, enabled in PowerShell only
- External access, enabled per user in Azure AD
Correct answer: Guest access, enabled in Teams admin center under Org-wide settings
Guest access in Teams allows users from outside the organization to be added as guests to specific teams and is controlled in Teams admin center under Org-wide settings.
Question 31: A user wants to collaborate with an external partner using Teams but the partner uses Slack. Which Microsoft feature supports this interoperability?
- External access federation
- Azure Communication Services
- Teams Connect (shared channels) (Correct answer)
- Teams Open Interop
Correct answer: Teams Connect (shared channels)
Teams Connect via shared channels can support collaboration with certain external platforms, though direct Slack interoperability requires third-party solutions or the Microsoft Teams Slack integration app.
Question 32: For the sales department, you must assemble a team. What ought to you start with?
- Create an Office 365 group and modify the membership rule for the group.
- From PowerShell, run the New-Team cmdlet. (Correct answer)
- Create a team and select Build a team from scratch.
- From PowerShell, run the Add-AzureAdGroupMember cmdlet.
Correct answer: From PowerShell, run the New-Team cmdlet.
While teams can be created from the Microsoft Teams client, using PowerShell is often preferred for administrative tasks, especially when creating teams for specific departments or as part of a larger deployment. The `New-Team` cmdlet provides a direct and efficient programmatic way to create a new team, allowing for automation and consistent configuration.
Question 33: Which Teams admin feature allows administrators to prevent users from creating new teams while still allowing them to use existing ones?
- Teams meeting policy
- App permission policy
- Calling policy
- Restrict Microsoft 365 group creation in Azure AD (Correct answer)
Correct answer: Restrict Microsoft 365 group creation in Azure AD
Restricting Microsoft 365 group creation in Azure AD prevents non-admin users from creating new teams since every team is backed by an M365 group.
Question 34: Which Teams feature provides an immutable, tamper-resistant record of all user and admin activity for security investigations?
- Teams activity reports
- Microsoft 365 audit logs (Correct answer)
- Azure AD sign-in logs
- Teams call analytics
Correct answer: Microsoft 365 audit logs
Microsoft 365 audit logs record all Teams activities in a tamper-resistant log that can be searched in the Microsoft Purview compliance portal.
Question 35: Your business is a subscriber to Microsoft 365.<br> From the Microsoft Teams admin center, you must establish an auto attendant.<br> Which item needs to be connected to the parking attendant?<br>
- a Calling Plan
- a conferencing bridge
- a shared mailbox
- a resource account (Correct answer)
Correct answer: a resource account
In Microsoft Teams, an auto attendant requires a resource account to function. This account acts as a service account that is assigned a phone number and a Microsoft Teams Phone System Virtual User license, enabling it to answer and route calls according to the auto attendant's configuration.
Question 36: A company wants to integrate a third-party encoder for their Teams Live Event. Which Live Event production type supports this?
- Quick start
- Teams Rooms
- Advanced production
- External encoder (Correct answer)
Correct answer: External encoder
The 'External encoder' production type allows organizations to use third-party hardware or software encoders for Teams Live Events.
Question 37: Which Microsoft Teams voice solution requires no on-premises telephony infrastructure and uses Microsoft as the PSTN carrier?
- Direct Routing
- Hybrid voice
- Microsoft Calling Plans (Correct answer)
- Operator Connect
Correct answer: Microsoft Calling Plans
Microsoft Calling Plans are a fully cloud-based PSTN solution where Microsoft provides phone numbers and acts as the carrier with no on-premises hardware needed.
Question 38: What is the primary advantage of Microsoft Teams Connect (Shared Channels) over standard Guest access for external collaboration?
- It provides unlimited file storage for external users
- It enables federation with third-party platforms like Slack and Zoom
- External users can collaborate without switching tenants or using a guest account in the host directory (Correct answer)
- It allows external users to have full team ownership rights
Correct answer: External users can collaborate without switching tenants or using a guest account in the host directory
Teams Connect shared channels allow external users to participate using their home tenant identity without needing a guest account in the host directory, eliminating the need to switch tenants during collaboration.
Question 39: A Teams admin wants to allow only organizers to share their screens during meetings. Which meeting policy setting should be configured?
- Content sharing — Disabled
- Who can present — Only organizers and co-organizers (Correct answer)
- Allow participants to give or request control — Off
- Screen sharing mode — Single application
Correct answer: Who can present — Only organizers and co-organizers
Setting 'Who can present' to 'Only organizers and co-organizers' restricts screen sharing to those roles.
Question 40: A company wants to ensure that Teams channel meetings cannot be joined by anonymous users. Which setting should an administrator configure?
- Disable external access in the Teams admin center
- Configure a conditional access policy requiring MFA for all guests
- Set AllowAnonymousUsersToJoinMeeting to False in the Teams meeting policy (Correct answer)
- Set AllowGuestUser to False in the Teams org-wide settings
Correct answer: Set AllowAnonymousUsersToJoinMeeting to False in the Teams meeting policy
The AllowAnonymousUsersToJoinMeeting setting in the Teams meeting policy controls whether unauthenticated (anonymous) users can join meetings.
Microsoft 365 Certified: Teams Administrator Associate (MS-700)
The MS-700 exam certifies the ability to deploy, configure, and manage Microsoft Teams within a Microsoft 365 environment. It covers planning, implementing, and maintaining Teams for collaboration and communication.
Exam Rules
- You can skip questions and return to them later
- Flag questions for review before submitting
- No feedback shown until you submit the entire exam
- Unanswered questions count as wrong — answer everything
- 10 pretest questions are mixed in and don't affect your score
- Timer auto-submits when time runs out
- Your progress is auto-saved every 30 seconds