Macro Coach Certification Professional Practice and Ethics 3 — Questions and Answers
Question 1: A client asks a macro coach to share another client's successful meal plan. The coach should:
- Share it because it worked well and will help the new client
- Deny the request to protect the original client's confidentiality (Correct answer)
- Share it with names removed since that preserves privacy
- Ask the successful client if they mind having their plan shared
Correct answer: Deny the request to protect the original client's confidentiality
Client information, including meal plans, is confidential and must not be shared with third parties regardless of identifiers removed.
Question 2: What is the primary purpose of maintaining accurate and complete client records?
- To increase revenue by upselling services
- To support continuity of care, accountability, and ethical practice (Correct answer)
- To share progress publicly as marketing material
- To comply with requirements only if audited
Correct answer: To support continuity of care, accountability, and ethical practice
Thorough records enable consistent, safe coaching and demonstrate professional accountability.
Question 3: A macro coach is approached by a supplement company to recommend their products to all clients in exchange for commission. The ethical concern is:
- That commission-based recommendations are always legal and acceptable
- That financial incentives may bias recommendations against the client's best interest (Correct answer)
- That recommending supplements is outside scope only for beginners
- That the company's products are likely ineffective
Correct answer: That financial incentives may bias recommendations against the client's best interest
Undisclosed financial incentives create conflicts of interest that compromise the objectivity required for ethical client recommendations.
Question 4: A macro coach is asked by a client for their login credentials to track their data on an app. The coach should:
- Share credentials since it improves accountability
- Decline and instead use app features designed for coach-client data sharing (Correct answer)
- Create a duplicate account to access data without credentials
- Ask for the client's password to log in on their behalf
Correct answer: Decline and instead use app features designed for coach-client data sharing
Requesting or sharing login credentials violates security and privacy best practices; coaches should use proper coach-access features within apps.
Question 5: Which action demonstrates professional boundary maintenance in a macro coaching relationship?
- Texting clients at any hour to show dedication
- Keeping communication within agreed channels and business hours (Correct answer)
- Developing personal friendships with all clients to increase retention
- Sharing personal struggles to build emotional rapport
Correct answer: Keeping communication within agreed channels and business hours
Maintaining defined communication structures protects both client and coach and upholds professional integrity.
Question 6: If a client threatens to leave a negative online review unless the coach provides free services, the ethical response is to:
- Provide the free services to protect the business reputation
- Calmly address concerns, document the interaction, and not capitulate to coercion (Correct answer)
- Threaten the client with legal action immediately
- Delete the coach's social media profiles to avoid exposure
Correct answer: Calmly address concerns, document the interaction, and not capitulate to coercion
Yielding to coercion sets a harmful precedent; addressing concerns professionally while documenting the incident is the ethical course.
Question 7: A macro coach notices they are experiencing burnout and it is affecting their coaching quality. The ethical obligation is to:
- Continue coaching at full capacity to not disappoint clients
- Seek supervision, reduce caseload, or take a break to restore competence (Correct answer)
- Raise prices to reduce client volume without explanation
- Delegate all client communication to an unqualified assistant
Correct answer: Seek supervision, reduce caseload, or take a break to restore competence
Coaches have an ethical duty to maintain their own wellbeing and competence, which may require reducing workload or seeking support.
Macro Coach Certification Professional Practice and Ethics 3
A client asks a macro coach to share another client's successful meal plan.
The coach should: