Macro Coach Certification Ethics, Professionalism, & Boundaries 3 — Questions and Answers
Question 1: A coach discovers their client is using potentially dangerous supplements. Regarding confidentiality, the coach should:
- Address the safety concern directly with the client and consult professional guidelines (Correct answer)
- Keep it fully confidential since the coaching relationship demands it
- Post a warning on social media without naming the client
- Report it immediately to local health authorities
Correct answer: Address the safety concern directly with the client and consult professional guidelines
Client safety concerns may require departing from standard confidentiality, and coaches should follow professional guidelines when safety is at risk.
Question 2: Which type of client information should a macro coach always keep confidential?
- Only medical diagnoses shared in session
- Only financial information provided by the client
- Only information the client explicitly labels as private
- All personal health and lifestyle information shared during coaching (Correct answer)
Correct answer: All personal health and lifestyle information shared during coaching
All personal health and lifestyle information shared in a coaching relationship is confidential, not just specific categories.
Question 3: How long should a macro coach retain client records after the coaching relationship ends?
- Records may be deleted immediately once the relationship ends
- According to professional guidelines, typically several years (Correct answer)
- Exactly one year from the final session
- Indefinitely with no upper time limit
Correct answer: According to professional guidelines, typically several years
Professional standards typically require coaches to retain client records for several years after the coaching relationship ends.
Question 4: A client's family member contacts the coach asking for information about the client's progress. The coach should:
- Share general progress information since it is not detailed medical data
- Provide information because family members have the right to know
- Only share information if the client has provided explicit written consent (Correct answer)
- Refuse all contact with family members regardless of circumstances
Correct answer: Only share information if the client has provided explicit written consent
Client information should only be shared with third parties when the client has provided explicit written consent.
Question 5: A macro coach is subpoenaed to provide client records. The coach should:
- Destroy the records to protect client confidentiality
- Consult with legal counsel and comply with legal requirements while notifying the client (Correct answer)
- Refuse to comply because coaching relationships are confidential
- Share all records immediately without consulting anyone
Correct answer: Consult with legal counsel and comply with legal requirements while notifying the client
Legal subpoenas are an exception to confidentiality; coaches should seek legal guidance and notify clients when possible.
Question 6: A coach used client progress photos on social media with permission. The client later revokes that permission. The coach should:
- Remove the photos promptly as the client has revoked consent (Correct answer)
- Keep the photos since permission was originally granted in writing
- Negotiate to keep some photos as a compromise
- Replace the client's face in the photos to maintain the content
Correct answer: Remove the photos promptly as the client has revoked consent
Clients have the right to revoke consent for use of their personal information or images, and coaches must honor this promptly.
Question 7: When documenting client sessions, a macro coach should:
- Only document goals, not personal information shared
- Avoid written documentation to minimize data breach risk
- Share session notes with colleagues for peer supervision purposes
- Maintain accurate, objective records secured with appropriate privacy protections (Correct answer)
Correct answer: Maintain accurate, objective records secured with appropriate privacy protections
Proper documentation includes accurate, objective records stored securely to protect client privacy and serve professional and legal purposes.
Macro Coach Certification Ethics, Professionalism, & Boundaries 3
A coach discovers their client is using potentially dangerous supplements.
Regarding confidentiality, the coach should: