Crisis Intervention Flashcards
7 cards from real MAC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Crisis Intervention flashcards as text
A client who completed detox two days ago presents to crisis services reporting auditory hallucinations and insomnia. What is the MOST likely clinical concern?
Answer: Alcohol hallucinosis or protracted withdrawal
Auditory hallucinations and sleep disturbance appearing days after alcohol detox may indicate alcohol hallucinosis or ongoing protracted withdrawal requiring medical evaluation.
Which of the following is a PRIMARY principle of trauma-informed crisis intervention with addiction clients?
Answer: Prioritizing safety, trustworthiness, and empowerment
Trauma-informed care centers on establishing safety, building trustworthiness, and fostering client empowerment as foundational principles.
During a telephone crisis intervention with a highly agitated caller, which communication technique is MOST effective for de-escalation?
Answer: Using a calm, slow, steady voice tone
A calm, measured voice tone models regulation and can help co-regulate an agitated caller through prosodic attunement.
A client's spouse calls the crisis line saying the client has locked themselves in a room and is threatening to overdose on their prescription medications. What step should be taken FIRST?
Answer: Instruct the spouse to call 911 immediately
When someone is imminently threatening to overdose, activating emergency services is the immediate first step to preserve life.
Which of Roberts' Seven-Stage Crisis Intervention Model stages involves establishing rapport and a therapeutic relationship?
Answer: Stage 2 — Establish rapport and rapidly establish a relationship
Stage 2 of Roberts' model specifically focuses on rapidly establishing rapport and a collaborative therapeutic relationship with the client in crisis.
A client with methamphetamine use disorder presents to crisis services expressing grandiosity, decreased need for sleep, and racing thoughts. The counselor should FIRST consider:
Answer: Methamphetamine-induced psychotic or manic episode
In crisis settings, substance-induced symptoms must be ruled out before assigning a primary psychiatric diagnosis, especially with active stimulant use.
When de-escalating a client in crisis who is becoming physically threatening, which approach is MOST appropriate?
Answer: Maintain a calm demeanor, increase physical distance, and involve security if needed
Maintaining calm, creating physical distance, and involving appropriate security resources are the safest de-escalation steps when physical threat is present.