Leadership & Team Collaboration Flashcards

Which action by an LVN best demonstrates accountability in a team setting?

Answer: Documenting an error and reporting it through proper channels

Accountability means acknowledging errors, documenting them accurately, and reporting through the appropriate chain of command.

A new CNA appears overwhelmed on a busy shift. The most supportive LVN response is to:

Answer: Offer to help prioritize tasks and check in periodically

Supportive leadership involves offering guidance and check-ins rather than taking over or escalating prematurely.

In the context of healthcare teams, 'psychological safety' refers to:

Answer: A staff member's ability to speak up without fear of retaliation

Psychological safety allows team members to voice concerns, admit mistakes, and ask questions without fear of negative consequences.

When resolving a conflict between two nursing team members, the charge nurse should first:

Answer: Meet privately with each person to hear their perspectives

Hearing each party's perspective privately is the first step in fair and effective conflict resolution.

An LVN observes a colleague consistently arriving late, causing others to cover. The best professional response is to:

Answer: Discuss the concern with the colleague directly and respectfully

Addressing concerns directly and respectfully is the first step in professional conflict resolution.

Which of the following is an example of a non-verbal communication barrier in nursing teams?

Answer: Avoiding eye contact when receiving feedback

Avoiding eye contact is a non-verbal cue that can signal disengagement, defensiveness, or disrespect, creating communication barriers.

The primary purpose of a nursing team's shift huddle is to:

Answer: Identify high-priority patient needs and share critical information

Shift huddles are brief, focused meetings to share critical patient safety information and coordinate care priorities.