LTA Reference & Information Services 2

Question 1

A patron asks for information about a topic but struggles to articulate what they need. What is the BEST first step for the library assistant?

Accepted Answer

Conduct a reference interview to clarify the patron's actual need

Answer

A reference interview helps staff understand the patron's true information need before searching.

Question 2

Which resource is MOST appropriate for finding the definition and etymology of a word?

Accepted Answer

Dictionary

Answer

Dictionaries provide word definitions, pronunciations, and etymological origins.

Question 3

A patron needs statistics on US population by state. Which resource is the BEST starting point?

Accepted Answer

US Census Bureau website

Answer

The US Census Bureau is the authoritative source for official US population and demographic statistics.

Question 4

What does 'vertical file' refer to in a library context?

Accepted Answer

A collection of pamphlets, clippings, and ephemeral materials filed by subject

Answer

A vertical file is a collection of pamphlets, clippings, and other ephemera organized by subject in filing cabinets.

Question 5

Which type of reference source would best help a patron find a poem by a specific author?

Accepted Answer

Poetry index or anthology

Answer

Poetry indexes and anthologies are designed to locate specific poems by author, title, or subject.

(LTA) Library Technical Assistant Practice Test