LSA - Licensed Social Worker Associate Crisis Intervention Strategies Questions and Answers

Question 1

A social worker in a community mental health center is meeting with a client who lost their job a week ago and is presenting with acute agitation, reporting an inability to sleep, and expressing overwhelming stress about the future.
According to Roberts' Seven-Stage Crisis Intervention Model, what is the social worker's FIRST priority?

Accepted Answer

Plan and conduct a thorough biopsychosocial and lethality assessment.

Answer

Encourage the client to explore their feelings and emotions about the job loss.

Answer

Generate and explore alternative coping strategies with the client.

Answer

Immediately develop an action plan to address the client's unemployment.

Question 2

Which of the following is a primary goal of Psychological First Aid (PFA) in the immediate aftermath of a traumatic event?

Accepted Answer

To establish a sense of safety, provide practical support, and connect individuals to resources.

Answer

To provide intensive, trauma-focused psychotherapy.

Answer

To encourage a detailed retelling of the traumatic event to promote processing.

Answer

To make a definitive psychiatric diagnosis and formulate a long-term treatment plan.

Question 3

A social worker is attempting to de-escalate a client who is visibly angry, speaking in a loud voice, and pacing in the office. Which of the following verbal and non-verbal techniques is MOST appropriate for the social worker to use?

Accepted Answer

Maintaining a relaxed, open posture and using a calm, steady tone of voice.

Answer

Standing directly in front of the client with crossed arms to establish authority.

Answer

Speaking in a loud, firm voice to match the client's intensity and gain control.

Answer

Immediately telling the client to 'calm down' and explaining why their anger is irrational.

Question 4

In the ABC Model of Crisis Intervention, the 'B' stage, 'Boil Down the Problem,' primarily involves which of the following actions?

Accepted Answer

Helping the client identify and prioritize their most pressing issues and perceptions.

Answer

Connecting the client with community resources and support systems.

Answer

Establishing a trusting and empathetic rapport with the client.

Answer

Developing a concrete action plan with specific coping strategies.

Question 5

A family is brought to an emergency shelter after a house fire. They have lost all their belongings and appear disoriented and overwhelmed. What is the social worker's MOST appropriate initial intervention?

Accepted Answer

Addressing their immediate, concrete needs such as food, clothing, and temporary shelter.

Answer

Beginning family therapy to address underlying communication issues.

Answer

Referring them for long-term financial counseling.

Answer

Conducting a detailed trauma assessment on each family member.

Question 6

When developing a safety plan with a client in a domestic violence situation, which principle is paramount for the social worker to follow?

Accepted Answer

Collaborating with the client to empower them to make their own choices.

Answer

Insisting the client leave the abusive relationship immediately.

Answer

Contacting the abusive partner to mediate the conflict.

Answer

Focusing solely on long-term therapeutic goals.