LPCC Patient Communication Skills 4

Question 1

A client with low health literacy is given a written treatment plan. To ensure comprehension, the counselor should BEST:

Accepted Answer

Use the teach-back method by asking the client to explain key points in their own words

Answer

Ask the client to read the plan aloud

Answer

Simplify vocabulary and assume the client understands

Answer

Have the client sign the plan to confirm receipt

Question 2

Which of the following BEST characterizes empathic attunement?

Accepted Answer

Accurately sensing and communicating the client's emotional experience as if from inside their frame of reference

Answer

Feeling the same emotions as the client

Answer

Agreeing with the client's interpretation of events

Answer

Expressing sympathy for the client's hardships

Question 3

A client who is mandated to counseling states, 'I don't want to be here.' The counselor's MOST effective opening response is to:

Accepted Answer

Acknowledge the client's position and express genuine curiosity about their perspective

Answer

Explain the consequences of non-compliance

Answer

Reassure the client that counseling will help

Answer

Begin the intake assessment to move past the resistance

Question 4

During a session, a counselor frequently interrupts the client to offer advice. This behavior PRIMARILY undermines:

Accepted Answer

Accurate empathy and the client's sense of being heard

Answer

The counselor's note-taking quality

Answer

Ethical documentation standards

Answer

The client's ability to track time

Question 5

When using metaphor in therapy, the counselor aims to:

Accepted Answer

Bypass conscious defenses and illuminate experience in a fresh, accessible way

Answer

Impress the client with creative language

Answer

Test the client's abstract thinking ability

Answer

Replace evidence-based interventions with symbolic communication

Question 6

A client begins disclosing a new, highly distressing topic with only five minutes left in the session. The BEST response is to:

Accepted Answer

Acknowledge the importance of the topic and collaboratively plan to address it next session

Answer

Explore the topic fully, extending the session as needed

Answer

Ask the client to write down their thoughts and email them

Answer

Redirect the client to the original session agenda

Question 7

A counselor using solution-focused brief therapy would MOST likely ask which type of question?

Accepted Answer

'What would be different in your life if the problem were solved?'

Answer

'Why do you think you developed this problem?'

Answer

'Describe the earliest memory associated with this issue.'

Answer

'What does your family think caused this difficulty?'