LPCC Patient Communication Skills 2

Question 1

A client repeatedly changes the subject whenever the counselor asks about their childhood. The BEST response is to:

Accepted Answer

Gently note the pattern and invite reflection on it

Answer

Insist the client answer the original question

Answer

Drop the topic and follow the client's lead indefinitely

Answer

Interpret the avoidance as resistance and document it

Question 2

Which technique involves the counselor repeating the client's last few words to encourage continued elaboration?

Accepted Answer

Trailing or mirroring

Answer

Summarizing

Answer

Minimal encouragers

Answer

Restatement

Question 3

When a client from a collectivist cultural background defers all decisions to their family, the culturally responsive counselor should:

Accepted Answer

Explore how the client personally experiences that family role

Answer

Encourage the client to assert individual autonomy

Answer

Refer the client for family therapy immediately

Answer

Document the client as lacking self-efficacy

Question 4

A counselor notices the client's tone is angry but their words deny any anger. The most effective immediate response is to:

Accepted Answer

Reflect the discrepancy between tone and words tentatively

Answer

Challenge the client's denial directly

Answer

Ignore nonverbal cues to avoid embarrassing the client

Answer

Ask a closed question to clarify the client's emotion

Question 5

Which of the following BEST describes the purpose of an orienting statement at the start of a first session?

Accepted Answer

To clarify the counseling process, roles, and what the client can expect

Answer

To obtain the client's insurance information

Answer

To outline the counselor's theoretical orientation in detail

Answer

To assess the client's readiness for change

Question 6

During a session a client begins to sob and cannot speak. The counselor's BEST immediate response is to:

Accepted Answer

Hand the client tissues and wait silently in a supportive presence

Answer

Ask the client to describe what triggered the crying

Answer

Redirect to a less distressing topic

Answer

Remind the client that the session is nearly over

Question 7

A counselor says, 'It sounds like you're caught between wanting to leave and feeling obligated to stay.' This is an example of:

Accepted Answer

Reflection of ambivalence

Answer

Confrontation

Answer

Interpretation

Answer

Psychoeducation