LPC Change Management 3

Question 1

When using a coaching approach to support change, the GROW model can be applied by starting with which question to anchor the conversation?

Accepted Answer

What do you want to achieve through this change?

Answer

What is preventing you from adapting?

Answer

Who is responsible for the change?

Answer

How much time do you have?

Question 2

Which leadership behavior is most effective in sustaining change after initial implementation?

Accepted Answer

Holding employees accountable and reinforcing new behaviors consistently

Answer

Declaring victory early to boost morale

Answer

Reverting to familiar processes when difficulties arise

Answer

Delegating all post-implementation work to project managers

Question 3

A leadership coach is helping a CEO navigate resistance from senior leaders. Which strategy is most effective for managing resistance from high-power stakeholders?

Accepted Answer

Negotiating and involving them early in shaping the change

Answer

Bypassing them and communicating directly to their teams

Answer

Announcing the change publicly before informing them

Answer

Offering financial incentives to accept the change

Question 4

In change management, 'anchoring new approaches in culture' is considered critical because:

Accepted Answer

It ensures changes are embedded in norms, values, and ways of working so they persist long-term

Answer

It reduces the need for future training programs

Answer

It increases short-term productivity metrics

Answer

It allows leaders to move on to the next initiative quickly

Question 5

A performance coach is helping a team leader whose employees feel the change was 'done to them' rather than 'done with them.' This experience most reflects a failure in which change management principle?

Accepted Answer

Participatory change management

Answer

Technical planning

Answer

Financial budgeting

Answer

Performance measurement

Question 6

Which metric best measures the effectiveness of a change management initiative from a people perspective?

Accepted Answer

Employee adoption rate and behavior change post-implementation

Answer

Number of project tasks completed on time

Answer

Total budget spent on training

Answer

Number of communications sent to employees

Question 7

When coaching a leader through a major organizational transformation, which emotional intelligence competency is MOST essential for navigating employee resistance?

Accepted Answer

Empathy

Answer

Self-regulation

Answer

Technical expertise

Answer

Achievement drive