Stakeholder Management Flashcards
7 cards from real LPC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Stakeholder Management flashcards as text
In a RACI matrix, what distinguishes a 'Consulted' stakeholder?
Answer: Their input is sought through two-way communication before a decision
Consulted parties provide input before decisions, unlike Informed parties who receive one-way updates.
When building a stakeholder communication plan, frequency and channel should primarily be based on:
Answer: Each stakeholder's needs, influence, and preferences
Effective communication plans are tailored to each stakeholder's role, influence, and preferred format.
A sponsor asks the coach for details of what the coachee discussed in sessions. What should the coach do?
Answer: Restate the agreed confidentiality terms and encourage the coachee to share progress directly
The coach upholds the contracted confidentiality boundaries while supporting transparent progress reporting by the coachee.
A key stakeholder resists a change the coachee is leading. What is the best first step?
Answer: Explore and understand the stakeholder's underlying concerns
Understanding the root of resistance enables targeted responses and often converts resisters into supporters.
Which of the following is NOT a standard engagement level in the PMBOK stakeholder engagement assessment matrix?
Answer: Dominant
The standard levels are unaware, resistant, neutral, supportive, and leading.
What is the primary purpose of a midpoint check-in with the sponsor during a coaching engagement?
Answer: Review progress against agreed goals and recalibrate if needed
Midpoint reviews keep stakeholders aligned on progress and allow goals to be adjusted.
In stakeholder centered coaching, success is primarily measured by:
Answer: Stakeholders' perception of the leader's improvement
Goldsmith's method measures change through stakeholder mini-surveys of perceived improvement.