Risk Management Flashcards

A client discloses a credible plan to seriously harm a coworker. What should the coach do?

Answer: Take appropriate action to protect safety, consistent with the agreement and applicable law

Imminent risk of harm to others is a recognized exception to coaching confidentiality.

Which statement in marketing materials creates the greatest legal and ethical risk for a coach?

Answer: "Guaranteed promotion within 90 days or your money back."

Guaranteeing outcomes the coach cannot control is misleading and invites complaints and liability.

What is the best way for a coach to reduce the risk of scope creep during an engagement?

Answer: Refer back to the agreed goals and renegotiate the agreement when needed

Revisiting and formally updating the agreement keeps the work within agreed boundaries.

A coach realizes they lack expertise for an issue the client raises, such as a complex legal dispute. What is the lowest-risk action?

Answer: Acknowledge the limit and suggest the client consult an attorney

Practicing within one's competence and referring out reduces harm and liability.

Why should coaches keep objective, factual session records?

Answer: To provide a defensible record of services if a dispute arises

Factual documentation supports continuity and protects the coach if services are questioned.

A coach and client develop a romantic interest during the engagement. What is the ethically appropriate response?

Answer: Avoid the romantic relationship and, if needed, end the engagement and refer the client

Sexual or romantic involvement with a current client is a boundary violation under coaching ethics codes.

What is a key risk of using a psychometric assessment the coach is not trained or certified to administer?

Answer: Results may be misinterpreted, harming the client and breaching competence standards

Using tools without proper qualification risks misinterpretation and violates competence requirements.