Risk Management Flashcards
7 cards from real LPC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Risk Management flashcards as text
A coaching client repeatedly mentions feeling hopeless and unable to get out of bed for weeks. What is the coach's most appropriate risk-management response?
Answer: Discuss the concern openly and refer the client to a licensed mental health professional
Coaches are not clinicians, so signs of possible mental health conditions call for a respectful referral to a qualified professional.
Which document best reduces the risk of misunderstandings about scope, fees, and confidentiality at the start of a coaching engagement?
Answer: A written coaching agreement signed by all parties
A signed written agreement sets clear expectations and provides evidence of the terms both parties accepted.
In a three-way organizational coaching contract, which risk is most important to address up front?
Answer: What session notes the sponsor can see and what stays confidential
Clarifying what information flows to the sponsor prevents breaches of trust and confidentiality later.
What type of insurance most directly protects a coach against claims that coaching advice caused a client financial harm?
Answer: Professional liability (errors and omissions) insurance
Professional liability or E&O insurance covers claims of negligence or harm arising from professional services.
A coach is asked to coach a direct report of a close personal friend in the same company. What is the primary risk?
Answer: A conflict of interest that could compromise objectivity and confidentiality
Personal relationships with stakeholders create conflicts of interest that must be disclosed or avoided.
Which practice best manages data-privacy risk for client session notes stored digitally?
Answer: Using encrypted, password-protected storage with limited access
Encryption and access controls protect confidential client information from unauthorized access.
When should a coach discuss the limits of confidentiality with a client?
Answer: At the beginning, during contracting
Explaining confidentiality limits during contracting supports informed consent before any sensitive disclosure.