Organizational Leadership Flashcards

A coach notices a VP's team complies with directives but shows little initiative. According to French and Raven, which power base is the VP most likely over-relying on?

Answer: Legitimate power

Legitimate (positional) power tends to produce compliance rather than commitment.

In Kotter's 8-step change model, what is the FIRST step?

Answer: Create a sense of urgency

Kotter argues change efforts fail most often when urgency is not established first.

Which leadership style, per Goleman, is best suited to a crisis requiring immediate turnaround but corrodes climate if overused?

Answer: Coercive (commanding)

The commanding style works in emergencies but has the most negative long-term effect on climate.

A coachee leads a team that is skilled but unmotivated. In Hersey-Blanchard Situational Leadership, which style fits best?

Answer: Participating (S3)

High competence with variable commitment (R3) calls for supportive, participating leadership.

Edgar Schein describes organizational culture at three levels. Which level is the deepest and hardest to change?

Answer: Basic underlying assumptions

Basic assumptions are taken-for-granted beliefs that operate unconsciously.

What distinguishes adaptive challenges from technical problems in Heifetz's framework?

Answer: Adaptive challenges require people to change values, beliefs, or behaviors

Adaptive challenges demand learning and change from the people facing the problem, not an expert fix.

Which of the following best describes servant leadership as defined by Robert Greenleaf?

Answer: The leader prioritizes the growth and well-being of followers first

Greenleaf framed the servant leader as one who serves first and aspires to lead second.