Mixed Deck — All LPC Topics Flashcards
100 cards from real LPC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 20 Mixed Deck — All LPC Topics flashcards as text
Which technique helps a coach separate facts from interpretations in a coachee's story?
Answer: Asking, "What did you actually observe, and what did you conclude from it?"
Distinguishing observation from inference uncovers assumptions, as in the Ladder of Inference.
A client consistently scores 100% on their OKRs every quarter. What might a performance coach suggest?
Answer: The goals may not be ambitious enough
Stretch OKRs are often meant to land around 60–70% achievement, so constant 100% scores may mean the goals are too easy.
Which ADKAR element comes immediately after 'Awareness' of the need for change?
Answer: Desire
Prosci's ADKAR sequence is Awareness, Desire, Knowledge, Ability, Reinforcement.
A manager rates an employee highly on every dimension because the employee excels at client presentations. Which rating error is this?
Answer: Halo effect
The halo effect occurs when one strong trait inflates ratings across unrelated dimensions.
A client discloses a credible plan to seriously harm a coworker. What should the coach do?
Answer: Take appropriate action to protect safety, consistent with the agreement and applicable law
Imminent risk of harm to others is a recognized exception to coaching confidentiality.
Why should 360-degree feedback raters be selected with input from both the coachee and their manager?
Answer: To increase the credibility and acceptance of the results
Joint rater selection improves perceived fairness, so results are more accepted and actionable.
Which statement best describes 'strategic intent' in leadership coaching?
Answer: An ambitious, guiding sense of direction that stretches the organization beyond current resources
Strategic intent, as described by Hamel and Prahalad, is a stretching aspiration that guides long-term effort.
A coach realizes the coaching relationship is no longer benefiting the client. What is the ethical action?
Answer: Discuss the situation with the client and consider ending or changing the relationship
Ethical coaches end or modify relationships that no longer serve the client.
A coach notices a VP's team complies with directives but shows little initiative. According to French and Raven, which power base is the VP most likely over-relying on?
Answer: Legitimate power
Legitimate (positional) power tends to produce compliance rather than commitment.
Which of Porter's Five Forces addresses how easily customers can switch to a different type of product meeting the same need?
Answer: Threat of substitutes
Threat of substitutes concerns alternative products or services that fulfill the same customer need.
In Kotter's 8-step change model, what is the FIRST step?
Answer: Create a sense of urgency
Kotter argues change efforts fail most often when urgency is not established first.
A coachee consistently starts new habits on Mondays and at the start of each month. This reflects which phenomenon?
Answer: Fresh-start effect
Temporal landmarks like new weeks or months create psychological fresh starts that increase goal-pursuit motivation.
Theory of Constraints suggests a team should focus its improvement effort first on what?
Answer: The bottleneck that limits overall throughput
Improving anything other than the constraint won't raise the system's overall output.
Why is active listening important in coaching?
Answer: To deeply understand the client’s concerns
Active listening is crucial in coaching because it allows the coach to fully grasp the coachee's perspective, feelings, and underlying issues. By paying close attention, asking clarifying questions, and reflecting on what is heard, the coach can build rapport, identify core challenges, and tailor their approach to effectively support the client's growth.
A coach is offered a referral fee by a consultant to whom they send clients. What should the coach do to manage this risk?
Answer: Disclose the arrangement to clients so they can make an informed choice
Disclosing referral fees addresses the conflict of interest and preserves client trust.
The goal gradient effect predicts that people will:
Answer: Increase effort as they get closer to a goal
Effort tends to accelerate as people perceive themselves nearing goal completion.
How often should a stakeholder map be reviewed during a long coaching engagement?
Answer: Regularly, as stakeholder interest and influence shift over time
Stakeholder positions change, so maps must be updated to stay accurate.
What does 'acknowledging' mean in coaching communication?
Answer: Recognizing the coachee's character, effort, or growth, beyond the result itself
Acknowledgment highlights who the coachee is being, which builds confidence and self-awareness.
In a three-way organizational coaching contract, which risk is most important to address up front?
Answer: What session notes the sponsor can see and what stays confidential
Clarifying what information flows to the sponsor prevents breaches of trust and confidentiality later.
A coach helps a leader map who has high power and high interest in a new strategic initiative. Which tool is being used?
Answer: Stakeholder analysis grid
A power/interest stakeholder grid identifies whom to manage closely, keep satisfied, keep informed, or monitor.