Coaching Fundamentals & Ethics Flashcards

A client repeatedly misses sessions and does not complete agreed actions. What is the most appropriate coaching response?

Answer: Explore the pattern openly with the client and revisit commitment and the agreement

Addressing the pattern directly and revisiting the agreement respects client autonomy and keeps the relationship honest.

What does 'level 3' or global listening refer to in coaching?

Answer: Taking in the client's words, tone, energy, body language, and what is left unsaid

Global listening attends to the full field of communication, including emotion, energy, and nonverbal cues.

A coach notices they strongly disagree with a client's chosen career direction. What should the coach do?

Answer: Manage personal bias and support the client's own decision-making

Coaches must stay aware of their own biases and respect the client's right to choose their direction.

Which situation would legally or ethically justify breaking coaching confidentiality?

Answer: The client reveals intent to seriously harm themselves or others

Confidentiality has limits when there is risk of serious harm or a legal requirement to disclose.

What is the main purpose of 'contracting' at the start of each individual session?

Answer: Agreeing on the focus and desired outcome for that session

Session-level contracting clarifies what the client wants to achieve in that specific conversation.

A coach records sessions for supervision purposes. What is required ethically?

Answer: Informed consent from the client before recording

Recording sessions requires the client's informed, prior consent and secure handling of the data.

Why do many professional coaches engage in coaching supervision?

Answer: To reflect on their practice, manage ethical dilemmas, and support their own development

Supervision offers reflective space that improves coaching quality and ethical decision-making.