Business Ethics Flashcards

Which ethical framework focuses on moral duties and rules regardless of consequences?

Answer: Deontology

Deontology, associated with Kant, holds that certain actions are right or wrong based on duty, not outcomes.

A coaching client in sales admits to overstating product capabilities to close deals. How should the coach respond?

Answer: Explore the ethical implications and potential consequences with the client

Coaches help clients examine their behavior against their values and the risks of deceptive practices.

Which is the best example of a coach maintaining professional boundaries?

Answer: Keeping sessions focused on the agreed coaching agenda and avoiding personal entanglements

Clear boundaries preserve objectivity and protect the integrity of the coaching relationship.

What does 'corporate social responsibility' (CSR) primarily refer to?

Answer: A company's commitment to operate ethically and contribute to economic, social, and environmental well-being

CSR reflects voluntary commitments by businesses to act responsibly toward society and the environment.

A coach realizes the coaching relationship is no longer benefiting the client. What is the ethical action?

Answer: Discuss the situation with the client and consider ending or changing the relationship

Ethical coaches end or modify relationships that no longer serve the client.

A coach uses a client's success story in a presentation, changing the name but including the client's unique job title and company. What is the issue?

Answer: The client could still be identified, breaching confidentiality without consent

De-identification must prevent recognition; identifiable details require client consent.

Which approach best helps a leader resolve an ethical dilemma with competing obligations?

Answer: Apply a structured decision-making model that identifies stakeholders, options, values, and consequences

Structured ethical decision-making models help leaders weigh competing interests systematically and transparently.