Quality Improvement Flashcards
7 cards from real LMT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Improvement flashcards as text
A client slips on a wet floor near the hydrotherapy area. What should the therapist complete after attending to the client?
Answer: An incident report
Incident reports document adverse events so causes can be analyzed and prevented.
The main goal of analyzing incident reports in a quality improvement program is to:
Answer: Identify root causes and prevent recurrence
Quality improvement focuses on systems and prevention rather than blame.
Which method asks 'why' repeatedly to find the underlying cause of a problem?
Answer: The 5 Whys technique
The 5 Whys drills down through symptoms to reach a root cause.
A spa finds that many clients arrive late because directions on the website are unclear. Updating the directions and then tracking late arrivals is an example of:
Answer: A process improvement with outcome monitoring
Changing a process and measuring its effect is the core of quality improvement.
Which of the following is an outcome measure rather than a process measure?
Answer: Reduction in client-reported low back pain scores
Outcome measures reflect changes in the client's condition or result.
Why should a massage therapist reassess a client at regular intervals during a treatment plan?
Answer: To determine whether the plan is effective and adjust it
Regular reassessment shows progress and guides changes to the treatment plan.
Which practice most directly improves infection control quality in a massage office?
Answer: Using a written checklist for disinfecting tables and equipment between clients
Standardized checklists ensure consistent, complete sanitation procedures.