LMSW LMSW Crisis Intervention Strategies Questions and Answers 4 — Questions and Answers
Question 1: A client in crisis due to sudden job loss expresses hopelessness but denies suicidal ideation. Which intervention approach is most appropriate?
- Refer immediately to inpatient psychiatric care
- Use problem-focused coping strategies to identify immediate actionable steps (Correct answer)
- Avoid discussing the job loss to prevent further distress
- Prescribe medication to address hopelessness
Correct answer: Use problem-focused coping strategies to identify immediate actionable steps
When suicidal ideation is absent, problem-focused coping — identifying concrete next steps — helps restore a sense of agency and reduces hopelessness.
Question 2: Which of the following is a key characteristic that distinguishes a crisis from general stress?
- Crisis always involves suicidal ideation
- Crisis is characterized by a person's perception that usual coping methods are insufficient (Correct answer)
- Crisis exclusively results from external traumatic events
- Crisis only occurs in individuals with pre-existing mental health diagnoses
Correct answer: Crisis is characterized by a person's perception that usual coping methods are insufficient
A crisis is defined by the subjective experience that one's usual coping strategies are overwhelmed, not by the objective severity of the event alone.
Question 3: When conducting a risk assessment with a client who has made a plan to overdose on medication, which action addresses means restriction?
- Ask the client to journal about reasons for living
- Recommend that a trusted person secure or remove the medications from the home (Correct answer)
- Schedule a follow-up appointment for the following week
- Provide psychoeducation about medication side effects
Correct answer: Recommend that a trusted person secure or remove the medications from the home
Means restriction — removing or securing access to lethal means such as medications — is one of the most effective evidence-based strategies for suicide prevention.
Question 4: A social worker notices countertransference during a crisis session with a survivor of childhood abuse. What is the most ethical response?
- Immediately terminate the session and refer the client elsewhere
- Suppress the feelings and continue the session without acknowledgment
- Recognize the reaction, maintain professionalism, and seek supervision afterward (Correct answer)
- Disclose personal history to create rapport with the client
Correct answer: Recognize the reaction, maintain professionalism, and seek supervision afterward
Recognizing countertransference, maintaining client focus during the session, and processing reactions in supervision reflects ethical self-awareness without disrupting client care.
Question 5: Which crisis model emphasizes the role of cognitive appraisal and the meaning a person assigns to a precipitating event?
- Equilibrium Model
- Contextual-Ecological Model
- Roberts' Seven-Stage Crisis Intervention Model
- Applied Crisis Theory / Cognitive Model (Correct answer)
Correct answer: Applied Crisis Theory / Cognitive Model
The cognitive model of crisis intervention highlights that how an individual interprets a precipitating event — not the event itself — determines whether a crisis ensues.
Question 6: A client who experienced a sexual assault 48 hours ago is presenting with emotional numbness and difficulty concentrating. The social worker should recognize this as:
- Evidence of malingering
- A normal acute stress response following trauma (Correct answer)
- A sign the client has fully processed the trauma
- An indicator of a pre-existing personality disorder
Correct answer: A normal acute stress response following trauma
Emotional numbness and cognitive disruption within days of a traumatic event are characteristic features of acute stress response and expected in early trauma presentations.
Question 7: In Roberts' Seven-Stage Crisis Intervention Model, what is the correct order of the first three stages?
- Plan intervention, assess lethality, establish rapport
- Assess lethality, establish rapport, identify major problems (Correct answer)
- Identify problems, assess lethality, establish rapport
- Establish rapport, plan intervention, identify problems
Correct answer: Assess lethality, establish rapport, identify major problems
Roberts' model begins with assessing lethality and safety, then establishing rapport and the therapeutic relationship, followed by identifying the major problems precipitating the crisis.
A client in crisis due to sudden job loss expresses hopelessness but denies suicidal ideation.
Which intervention approach is most appropriate?