LMSW LMSW Case Management and Service Coordination 2 — Questions and Answers
Question 1: Which stage of case management involves regularly checking whether clients are receiving services and whether those services are meeting their needs?
- Assessment
- Planning
- Monitoring (Correct answer)
- Termination
Correct answer: Monitoring
Monitoring involves ongoing review of service delivery and client progress to ensure the care plan remains appropriate and effective.
Question 2: A social worker using the strengths-based model of case management would focus PRIMARILY on:
- Diagnosing pathology and deficits
- Identifying and mobilizing the client's existing resources and capabilities (Correct answer)
- Applying a standardized protocol regardless of individual circumstances
- Reducing client contact to preserve professional boundaries
Correct answer: Identifying and mobilizing the client's existing resources and capabilities
The strengths-based model emphasizes identifying and building on a client's resilience, skills, and resources rather than focusing on problems.
Question 3: When a case manager 'brokers' services, they are:
- Providing direct clinical treatment
- Linking clients to community resources without providing those services directly (Correct answer)
- Managing a caseload of 10 or fewer clients
- Conducting family therapy sessions
Correct answer: Linking clients to community resources without providing those services directly
In the broker model, the case manager acts as a connector, linking clients to other service providers rather than delivering direct services.
Question 4: A social worker advocates on behalf of a client who has been denied housing benefits for which they are legally eligible. This is an example of:
- Case advocacy (Correct answer)
- Cause advocacy
- Legislative advocacy
- Community organizing
Correct answer: Case advocacy
Case advocacy focuses on securing rights and resources for an individual client, as opposed to cause advocacy which targets systemic change for a population.
Question 5: Which of the following BEST describes 'continuity of care' in case management?
- Keeping the same case manager for the client's entire life
- Ensuring seamless transitions and ongoing access to appropriate services as the client's needs change (Correct answer)
- Providing all services within one agency
- Maintaining the original care plan without revision
Correct answer: Ensuring seamless transitions and ongoing access to appropriate services as the client's needs change
Continuity of care ensures that as clients' needs evolve or transitions occur (e.g., discharge, relocation), there are no gaps in service delivery.
Question 6: When preparing a client for termination of case management services, a social worker should FIRST:
- Abruptly end services to avoid dependency
- Begin planning termination from the start of services and gradually reduce contact (Correct answer)
- Transfer the case to another agency without discussion
- Wait until the client requests termination
Correct answer: Begin planning termination from the start of services and gradually reduce contact
Planned termination should be integrated into the service plan from the beginning, with gradual transition to promote client independence and prevent abandonment.
LMSW LMSW Case Management and Service Coordination 2
Which stage of case management involves regularly checking whether clients are receiving services and whether those services are meeting their needs?