LMC Workforce Development & Team Leadership 2

Question 1

What is a 'skills matrix' used for in Lean team management?

Accepted Answer

Visually mapping team members' current skills and identifying training gaps

Answer

Ranking employees for annual performance bonuses

Answer

Scheduling shift rotations based on seniority

Answer

Documenting complaints and disciplinary actions

Question 2

In Lean leadership, what does 'leader standard work' refer to?

Accepted Answer

Defined, repeatable daily routines for leaders that sustain Lean behaviors and systems

Answer

A checklist that leaders use to evaluate employee productivity

Answer

The minimum output quota leaders must achieve each quarter

Answer

Standard job descriptions approved by HR for all management roles

Question 3

When implementing Lean changes, which strategy is most effective for overcoming employee resistance?

Accepted Answer

Involving employees early in the design and testing of changes to build ownership

Answer

Mandating changes through top-down directives without discussion

Answer

Offering financial bonuses contingent on immediate adoption

Answer

Bringing in external consultants to manage the transition independently

Question 4

What is the purpose of a 'tiered daily meeting' structure in Lean organizations?

Accepted Answer

To escalate issues and share performance data from the team level up through management tiers

Answer

To replace all email communication with verbal updates

Answer

To conduct formal disciplinary reviews on a daily basis

Answer

To provide company-wide announcements from senior leadership

Question 5

In Lean workforce development, what is 'yokoten'?

Accepted Answer

The practice of horizontally sharing successful improvements across teams or sites

Answer

A Japanese term for employee termination procedures

Answer

A formal audit process for verifying process compliance

Answer

A structured onboarding program for new Lean practitioners

Question 6

Which of the following best supports psychological safety in a Lean team environment?

Accepted Answer

Creating norms where team members can raise problems and ideas without fear of blame

Answer

Encouraging competition between team members for performance rankings

Answer

Limiting improvement suggestions to senior team members only

Answer

Maintaining anonymous suggestion boxes without follow-up discussions

Question 7

A Lean manager notices that improvement ideas from frontline workers are rarely being implemented. What is the most likely root cause?

Accepted Answer

There is no structured system for capturing, reviewing, and acting on employee suggestions

Answer

Workers lack the intelligence to generate viable ideas

Answer

The company's products are already optimized and need no improvement

Answer

Workers are compensated too well to care about efficiency