LMC Professional Standards & Ethics 2

Question 1

A lean practitioner discovers that a process improvement she implemented is saving time but producing slightly out-of-spec parts that have not yet caused customer complaints. What is the ethical course of action?

Accepted Answer

Immediately escalate the issue and revert the process pending investigation

Answer

Ethical lean practice requires immediate transparency and corrective action when a defect is identified, regardless of whether customers have complained yet.

Question 2

Which principle best describes a lean practitioner's obligation when sharing kaizen results with stakeholders?

Accepted Answer

Report all results accurately, including partial successes and failures

Answer

Transparency and honest reporting — including setbacks — are cornerstones of lean professional ethics and enable organizational learning.

Question 3

A consultant certified in lean is asked by a client to implement a tool that the consultant has studied but never applied in practice. What is the most ethical response?

Accepted Answer

Disclose the limitation and offer to co-facilitate with an experienced practitioner

Answer

Professional ethics require practitioners to be transparent about the boundaries of their competence and to seek collaboration when needed.

Question 4

In lean management, 'respect for people' as an ethical standard most directly applies to which situation?

Accepted Answer

Involving frontline workers in designing their own standardized work

Answer

'Respect for people' means engaging those closest to the work in improvement decisions, honoring their knowledge and dignity.

Question 5

A lean manager notices a colleague falsifying data in an A3 report to make a failed project appear successful. The correct ethical action is to:

Accepted Answer

Confront the colleague and, if unresolved, report to the appropriate authority

Answer

Lean professionals have an obligation to uphold data integrity; addressing misconduct directly and escalating when necessary is the required ethical response.

(LMC) Lean Management Certification Practice Test

(LMC) Lean Management Certification Practice Test

LMC Professional Standards & Ethics 2