Professional Standards & Ethics Flashcards
7 cards from real LMC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Standards & Ethics flashcards as text
A lean practitioner discovers that a process improvement she implemented is saving time but producing slightly out-of-spec parts that have not yet caused customer complaints. What is the ethical course of action?
Answer: Immediately escalate the issue and revert the process pending investigation
Ethical lean practice requires immediate transparency and corrective action when a defect is identified, regardless of whether customers have complained yet.
Which principle best describes a lean practitioner's obligation when sharing kaizen results with stakeholders?
Answer: Report all results accurately, including partial successes and failures
Transparency and honest reporting — including setbacks — are cornerstones of lean professional ethics and enable organizational learning.
A consultant certified in lean is asked by a client to implement a tool that the consultant has studied but never applied in practice. What is the most ethical response?
Answer: Disclose the limitation and offer to co-facilitate with an experienced practitioner
Professional ethics require practitioners to be transparent about the boundaries of their competence and to seek collaboration when needed.
In lean management, 'respect for people' as an ethical standard most directly applies to which situation?
Answer: Involving frontline workers in designing their own standardized work
'Respect for people' means engaging those closest to the work in improvement decisions, honoring their knowledge and dignity.
A lean manager notices a colleague falsifying data in an A3 report to make a failed project appear successful. The correct ethical action is to:
Answer: Confront the colleague and, if unresolved, report to the appropriate authority
Lean professionals have an obligation to uphold data integrity; addressing misconduct directly and escalating when necessary is the required ethical response.
Which behavior best demonstrates ethical use of lean authority by a value stream manager?
Answer: Empowering team members to stop the line when they identify a defect
Empowering workers to exercise jidoka authority (stopping the line) embodies ethical lean leadership and respect for people.
When a lean certification body publishes a code of ethics, its primary purpose is to:
Answer: Establish enforceable standards of professional conduct for certified practitioners
A professional code of ethics sets binding behavioral expectations that protect clients, employers, and the public from practitioner misconduct.