Documentation & Record Management Flashcards
7 cards from real LMC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Documentation & Record Management flashcards as text
In lean quality systems, a 'control plan' document is used to:
Answer: Specify the process controls, inspection points, and reaction plans to ensure product quality
A control plan lists the product/process characteristics to monitor, the control methods, and what actions to take when out-of-control conditions are detected.
Which lean documentation practice best supports 'yokoten' (horizontal deployment of improvements)?
Answer: Publishing updated standard work and lessons learned so other areas can adopt the improvement
Yokoten requires sharing documented improvements — updated standards, A3s, and lessons learned — so gains can be replicated across similar processes.
An operator notices that the posted standard work instruction does not match the actual steps being performed. The correct lean response is to:
Answer: Trigger a change management review to either update the document or revert to the standard
A discrepancy between documentation and actual practice must be resolved through formal change management — either the process or the document must be corrected.
What is the purpose of a 'mistake-proofing (poka-yoke) verification record' in lean documentation?
Answer: To provide evidence that poka-yoke devices were tested and confirmed functional at required intervals
Poka-yoke verification records prove that error-proofing devices were checked and are operational, maintaining confidence in the defect-prevention controls.
In a lean pull system, what information does a kanban card serve as a document to convey?
Answer: Authorization to produce or replenish a specific item in a defined quantity
A kanban card is a signal document authorizing the upstream process to produce or the store to replenish a precise quantity of a specific part.
When lean organizations digitize paper records, which risk must be specifically addressed in the transition plan?
Answer: Ensuring digital records maintain integrity, accessibility, and backup to prevent data loss
Digitization introduces risks of data corruption, access loss, or format obsolescence; the transition plan must include integrity checks, access controls, and backups.
A lean team conducting a gemba walk uses a structured observation sheet to record findings. This sheet is best classified as:
Answer: A real-time audit record capturing waste observations, non-conformances, and improvement opportunities
A gemba walk observation sheet is a record that documents on-the-floor findings, forming an evidence base for prioritizing improvements.