Define Phase Deliverables Flashcards
7 cards from real Lean Six Sigma Yellow Belt Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Define Phase Deliverables flashcards as text
Which element of the project charter describes the financial or strategic reason for undertaking the project?
Answer: Business case
The business case explains why the project is worth pursuing in terms of financial impact or strategic alignment.
Voice of the Customer (VOC) data collected in the Define phase is most directly used to:
Answer: Identify Critical-to-Quality (CTQ) characteristics
VOC data is translated into CTQs, which define measurable quality requirements from the customer's perspective.
A project goal statement in the Define phase should be:
Answer: SMART: Specific, Measurable, Achievable, Relevant, and Time-bound
SMART goal statements ensure the project has a clear, quantifiable target with a defined timeline.
In a SIPOC diagram, 'Inputs' refer to:
Answer: Materials, information, or resources that enter the process
Inputs are the materials, data, or resources supplied by suppliers that are transformed by the process.
Which tool used in the Define phase visually shows the team's project schedule and key milestones?
Answer: Gantt chart
A Gantt chart displays project tasks against a timeline, helping the team track milestones and deadlines.
A 'quick win' identified during the Define phase is best described as:
Answer: A small, immediate improvement that can be implemented without full DMAIC completion
Quick wins are simple, low-risk improvements identified early that can be implemented immediately to build momentum.
Which of the following best describes a CTQ (Critical to Quality) characteristic?
Answer: A measurable process feature that directly impacts customer satisfaction
CTQs are measurable product or process attributes that are critical to satisfying customer requirements.