Project and Team Management Flashcards
7 cards from real Lean Six Sigma Black Belt Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Project and Team Management flashcards as text
A Black Belt is managing a cross-functional team where members report to different department heads. This is an example of which organizational structure?
Answer: Matrix organization
A matrix organization has employees reporting to both functional managers and project managers simultaneously.
Which stage of Tuckman's team development model is characterized by team members challenging roles, authority, and processes?
Answer: Storming
During Storming, team members compete for positions, challenge processes, and interpersonal conflicts are most likely to surface.
A project sponsor wants weekly status updates. Which information is MOST critical to include in these updates?
Answer: Progress against milestones, risks, and financial status
Sponsors need high-level visibility into schedule, risks, and costs to fulfill their governance and resource-allocation responsibilities.
In risk management for Six Sigma projects, what does a risk priority number (RPN) in FMEA represent?
Answer: The product of Severity, Occurrence, and Detection ratings
RPN = Severity × Occurrence × Detection, used to prioritize which failure modes require the most urgent corrective action.
When should a Black Belt escalate a project issue to the project sponsor?
Answer: When the issue is outside the team's authority or threatens project success
Escalation is appropriate when issues exceed the team's decision-making authority or pose significant risk to project objectives.
A Black Belt needs to estimate project duration. She identifies that an optimistic estimate is 8 weeks, a most likely estimate is 12 weeks, and a pessimistic estimate is 22 weeks. What is the PERT estimate?
Answer: 13 weeks
PERT = (Optimistic + 4×Most Likely + Pessimistic) / 6 = (8 + 48 + 22) / 6 = 78 / 6 = 13 weeks.
Which type of project closure activity ensures lessons learned are captured and shared across the organization?
Answer: Post-project review or retrospective
A post-project retrospective systematically captures what worked, what didn't, and best practices to benefit future projects organization-wide.