Define Phase: Project Charter Flashcards
7 cards from real Lean Six Sigma Black Belt Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Define Phase: Project Charter flashcards as text
Which of the following is an example of a well-written project charter problem statement?
Answer: Order processing errors average 12% over the last quarter, resulting in $2M in rework costs annually.
A good problem statement quantifies the problem and its impact without stating a cause or predetermined solution.
In a project charter, the 'project scope' section is best described by which analogy?
Answer: A fence defining what is inside and outside the project
Scope defines the boundaries of the project — what processes, products, and timeframes are included and excluded.
A Lean Six Sigma Black Belt should update the project charter when:
Answer: Significant changes occur to scope, timeline, or objectives
The charter is a living document that should be updated when material changes affect scope, goals, or timeline to keep it aligned with current reality.
Which tool is most commonly used in the Define phase alongside the project charter to map the high-level process being improved?
Answer: SIPOC diagram
The SIPOC diagram provides a high-level view of the process (Suppliers, Inputs, Process, Outputs, Customers) and supports charter development.
A project charter milestone plan differs from a detailed project plan in that it:
Answer: Shows only major deliverables and phase-gate dates at a high level
A milestone plan in the charter identifies key phase-gate dates and major deliverables, while detailed task-level planning occurs separately.
When defining project team composition in the charter, which role is typically responsible for removing organizational obstacles for the team?
Answer: Champion/Sponsor
The Champion or Sponsor uses their organizational authority to clear barriers, secure resources, and keep the project politically supported.
The 'baseline performance' metric documented in a project charter serves which purpose?
Answer: It establishes the starting point against which improvement will be measured
Baseline performance captures current state data so improvement can be quantified by comparing post-project performance to it.