LEAB Problem Sensitivity Analysis Questions and Answers 1 — Questions and Answers
Question 1: An officer is dispatched to a minor vehicle collision in a hospital's emergency room parking lot. The drivers are exchanging information calmly. While taking the report, the officer notices a man pacing near the emergency room entrance, looking agitated and repeatedly glancing at the officers and the drivers. Which of the following best demonstrates problem sensitivity in this situation?
- Focusing entirely on the accident report to complete it quickly and clear the scene.
- Recognizing that the pacing man's behavior is unusual for the context and could indicate a separate, potentially more critical issue requiring attention. (Correct answer)
- Telling the man to leave the area to avoid interfering with the accident investigation.
- Assuming the man is simply an impatient hospital visitor and ignoring him.
Correct answer: Recognizing that the pacing man's behavior is unusual for the context and could indicate a separate, potentially more critical issue requiring attention.
Problem sensitivity is the ability to recognize that a problem exists or that something is likely to go wrong. While the accident is the initial call, the officer must be sensitive to other cues in the environment. The man's agitation and focus on the officers could signal a new, unrelated problem (e.g., he needs help, is considering violence, or is experiencing a crisis) that is more urgent than the minor accident.
Question 2: Which of the following statements best defines 'Problem Sensitivity' in the context of law enforcement?
- The ability to solve complex criminal cases using forensic evidence.
- The skill of applying specific laws and departmental policies to every situation.
- The capacity to feel empathy for victims of crime.
- The ability to recognize when something is wrong or is likely to go wrong by identifying subtle cues in a situation. (Correct answer)
Correct answer: The ability to recognize when something is wrong or is likely to go wrong by identifying subtle cues in a situation.
Problem sensitivity is defined as the ability to tell when something is wrong or is likely to go wrong. It doesn't necessarily involve solving the problem, but rather recognizing that a problem exists. This skill allows an officer to be proactive and aware of developing issues.
Question 3: An officer responds to a call about teenagers playing loud music in a public park late at night. Upon arrival, he sees a group of youths, but the music is off. The teens state they were just heading home. A problem-sensitive officer would MOST likely be concerned about what underlying issue?
- Whether the teens will turn the music back on after the officer leaves.
- Why this specific group of teens is gathering in the park instead of being at home. (Correct answer)
- Filing a complete and accurate report about the noise complaint call.
- The identity of the citizen who made the initial complaint.
Correct answer: Why this specific group of teens is gathering in the park instead of being at home.
Problem sensitivity involves looking beyond the surface issue (loud music) to identify potential root causes or other problems. The music itself is a symptom. The underlying problem could be a lack of supervision, gang activity, or other issues that lead to teens congregating in a park late at night. Identifying this is key to problem-oriented policing.
Question 4: An officer conducts a welfare check on an elderly woman at the request of a concerned neighbor. The woman answers the door, appears physically unharmed, but seems confused and her home is in extreme disarray. She insists she is fine and asks the officer to leave. From a problem sensitivity standpoint, what is the officer's primary concern?
- The woman's right to privacy in her own home.
- The possibility that the woman is a victim of a crime, such as theft.
- That the woman may be suffering from a medical or cognitive issue that makes her unable to care for herself, despite her claims. (Correct answer)
- Documenting that the welfare check was completed as requested by the neighbor.
Correct answer: That the woman may be suffering from a medical or cognitive issue that makes her unable to care for herself, despite her claims.
While all options are considerations, problem sensitivity requires the officer to recognize the high likelihood of an underlying issue. The visible evidence (confusion, disarray) contradicts the woman's statement that she is fine. This points to a potential medical or cognitive problem (like dementia or an acute illness) as the most significant and immediate risk that needs to be addressed for her safety.
Question 5: During a routine patrol, an officer sees two men in an alley exchanging a small package for cash. As the officer approaches, both men quickly walk away in opposite directions, avoiding eye contact. Which of the following demonstrates the LEAST problem sensitivity?
- Continuing to patrol the area, noting the men's descriptions and the time of the incident.
- Concluding that since no crime was actually witnessed and the men left, there is no problem to address. (Correct answer)
- Stopping one or both individuals to investigate a potential illegal transaction.
- Recognizing the behavior as suspicious and indicative of a possible narcotics sale.
Correct answer: Concluding that since no crime was actually witnessed and the men left, there is no problem to address.
The core of problem sensitivity is recognizing that a problem is likely to exist even without definitive proof. The exchange, combined with the evasive behavior, strongly indicates a potential illegal activity. Concluding there is no problem simply because they walked away shows a lack of sensitivity to these clear behavioral cues.
Question 6: An officer is called to a residence for the third time in a month for a verbal domestic dispute between a husband and wife. Each time, the couple insists no physical violence occurred and that they just 'argue loudly.' A problem-sensitive approach would lead the officer to:
- Warn the couple that a fourth call will result in their arrest for disturbing the peace.
- Assume the couple simply has a volatile relationship and that no police intervention is needed beyond separating them for the night.
- Conclude that the neighbors are overly sensitive and should be told to stop calling 911.
- Recognize the pattern of escalating conflict and consider that there may be underlying issues like substance abuse or mental stress that could lead to future violence. (Correct answer)
Correct answer: Recognize the pattern of escalating conflict and consider that there may be underlying issues like substance abuse or mental stress that could lead to future violence.
Problem sensitivity involves recognizing patterns and the potential for situations to escalate. Repeated calls for the same issue, even if non-criminal at the moment, indicate a chronic problem. A sensitive officer would look beyond the immediate argument to consider the root causes and the high risk of future violence, potentially offering resources or referrals.
An officer is dispatched to a minor vehicle collision in a hospital's emergency room parking lot.
The drivers are exchanging information calmly.
While taking the report, the officer notices a man pacing near the emergency room entrance, looking agitated and repeatedly glancing at the officers and the drivers.
Which of the following best demonstrates problem sensitivity in this situation?