Case Management and Service Coordination Flashcards
6 cards from real LCSW practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Case Management and Service Coordination flashcards as text
The concept of 'warm handoff' in case management refers to:
Answer: A live introduction between the client and the new provider to ensure continuity of care
A warm handoff involves a direct, real-time introduction between the client and the next provider, improving engagement and reducing service dropout.
Which tool is MOST commonly used by case managers to measure a client's functional limitations and determine level of care needs?
Answer: GAF (Global Assessment of Functioning)
The GAF rates overall psychological, social, and occupational functioning on a 0–100 scale, historically used to guide level of care determinations.
A client with schizophrenia repeatedly misses medication appointments. The case management approach MOST aligned with psychiatric rehabilitation principles is:
Answer: Identify barriers to attendance and collaboratively problem-solve with the client
Psychiatric rehabilitation focuses on building the client's strengths and collaboratively addressing barriers to engagement rather than using coercive approaches.
In the transtheoretical model of change, a client who acknowledges a problem and is thinking about change but has not yet committed to action is in which stage?
Answer: Contemplation
In the contemplation stage, clients are aware of a problem and considering change but are ambivalent and not yet committed to a specific plan.
When developing a service plan with a client, the MOST important principle to ensure engagement and effectiveness is:
Answer: The plan is developed collaboratively and reflects the client's own goals and values
Collaborative goal-setting that aligns with the client's own motivations and values is the strongest predictor of engagement and treatment adherence.
Wraparound services in children's behavioral health case management are characterized by:
Answer: Individualized, family-driven plans that coordinate across child-serving systems
Wraparound is a family-driven, individualized approach that coordinates services across mental health, education, child welfare, and other child-serving systems.