LCQ Licence Controller Duties

Question 1

Under the Sale and Supply of Alcohol Act 2012 (NZ), what is the primary role of a duty manager on licensed premises?

Accepted Answer

To manage and supervise the sale and supply of alcohol on the premises during their duty

Answer

To collect payments and manage the cash register

Answer

To serve as a bouncer and manage security

Answer

To cook food for patrons on the premises

Question 2

How many duty managers must be on duty at any time alcohol is being sold or supplied on licensed premises in NZ?

Accepted Answer

At least one qualified duty manager must be on duty at all times

Answer

Two duty managers are always required

Answer

A duty manager is only needed during peak hours

Answer

No duty manager is needed if the licensee is present

Question 3

What is the maximum penalty for a duty manager who allows an intoxicated person to be served alcohol in NZ?

Accepted Answer

A fine of up to $10,000 and/or suspension or cancellation of their manager's certificate

Answer

A verbal warning only

Answer

A fine of $100

Answer

No personal liability — only the licensee is responsible

Question 4

What obligation does a duty manager have regarding the display of licences on NZ licensed premises?

Accepted Answer

Ensure the premises licence and their manager's certificate are prominently displayed

Answer

Licences can be kept in a filing cabinet for inspection on request

Answer

Only the liquor licence needs to be displayed

Answer

No display requirement exists under NZ law

Question 5

Under NZ law, what must a duty manager do if they observe a patron showing signs of intoxication?

Accepted Answer

Refuse further service of alcohol to that person and may ask them to leave

Answer

Offer the patron food to help them sober up before serving more

Answer

Reduce the size of drinks served to the patron

Answer

Continue serving but monitor the patron more closely

Question 6

What is the duty manager's responsibility regarding minors on licensed premises in NZ?

Accepted Answer

Ensure no person under 18 is sold or supplied alcohol, and manage access to restricted/supervised areas correctly

Answer

Allow anyone to enter as long as they are accompanied by an adult

Answer

Minors are completely banned from all licensed premises

Answer

Only check IDs of people who look under 15