LCQ Licence Controller Duties 1 — Questions and Answers
Question 1: Under the Sale and Supply of Alcohol Act 2012 (NZ), what is the primary role of a duty manager on licensed premises?
- To manage and supervise the sale and supply of alcohol on the premises during their duty (Correct answer)
- To collect payments and manage the cash register
- To serve as a bouncer and manage security
- To cook food for patrons on the premises
Correct answer: To manage and supervise the sale and supply of alcohol on the premises during their duty
Under the Sale and Supply of Alcohol Act 2012, the duty manager is responsible for managing and supervising the sale and supply of alcohol to ensure compliance with the law, including managing staff conduct and patron behaviour.
Question 2: How many duty managers must be on duty at any time alcohol is being sold or supplied on licensed premises in NZ?
- At least one qualified duty manager must be on duty at all times (Correct answer)
- Two duty managers are always required
- A duty manager is only needed during peak hours
- No duty manager is needed if the licensee is present
Correct answer: At least one qualified duty manager must be on duty at all times
The Sale and Supply of Alcohol Act 2012 requires at least one qualified duty manager to be on duty at all times when alcohol is being sold or supplied on licensed premises.
Question 3: What is the maximum penalty for a duty manager who allows an intoxicated person to be served alcohol in NZ?
- A fine of up to $10,000 and/or suspension or cancellation of their manager's certificate (Correct answer)
- A verbal warning only
- A fine of $100
- No personal liability — only the licensee is responsible
Correct answer: A fine of up to $10,000 and/or suspension or cancellation of their manager's certificate
Under the Sale and Supply of Alcohol Act 2012, a duty manager who allows an intoxicated person to be served alcohol can face a fine of up to $10,000 and/or have their manager's certificate suspended or cancelled.
Question 4: What obligation does a duty manager have regarding the display of licences on NZ licensed premises?
- Ensure the premises licence and their manager's certificate are prominently displayed (Correct answer)
- Licences can be kept in a filing cabinet for inspection on request
- Only the liquor licence needs to be displayed
- No display requirement exists under NZ law
Correct answer: Ensure the premises licence and their manager's certificate are prominently displayed
The duty manager must ensure that both the premises licence and the current duty manager's certificate are prominently displayed in a position where they can be easily read by patrons entering the premises.
Question 5: Under NZ law, what must a duty manager do if they observe a patron showing signs of intoxication?
- Refuse further service of alcohol to that person and may ask them to leave (Correct answer)
- Offer the patron food to help them sober up before serving more
- Reduce the size of drinks served to the patron
- Continue serving but monitor the patron more closely
Correct answer: Refuse further service of alcohol to that person and may ask them to leave
The duty manager must refuse to serve any further alcohol to a person showing signs of intoxication. They may also ask the person to leave the premises and must ensure no other staff member serves that person.
Question 6: What is the duty manager's responsibility regarding minors on licensed premises in NZ?
- Ensure no person under 18 is sold or supplied alcohol, and manage access to restricted/supervised areas correctly (Correct answer)
- Allow anyone to enter as long as they are accompanied by an adult
- Minors are completely banned from all licensed premises
- Only check IDs of people who look under 15
Correct answer: Ensure no person under 18 is sold or supplied alcohol, and manage access to restricted/supervised areas correctly
The duty manager must ensure no person under 18 is sold or supplied alcohol, manage access to restricted and supervised areas according to their licence conditions, and verify age using approved forms of ID.
LCQ Licence Controller Duties 1
Under the Sale and Supply of Alcohol Act 2012 (NZ), what is the primary role of a duty manager on licensed premises?