LCQ Licence Controller Duties 2 — Questions and Answers
Question 1: What are the approved forms of identification that a duty manager in NZ can accept as proof of age?
- NZ driver licence, NZ passport, Kiwi Access Card (HANZ 18+ card), or overseas passport (Correct answer)
- Any form of photo ID including student cards
- A signed letter from a parent or guardian
- Social media profile showing date of birth
Correct answer: NZ driver licence, NZ passport, Kiwi Access Card (HANZ 18+ card), or overseas passport
Under the Sale and Supply of Alcohol Act 2012, approved forms of evidence of age are: NZ driver licence, NZ passport, Kiwi Access Card (HANZ 18+ card), or an overseas passport. No other forms of ID are legally accepted.
Question 2: What responsibility does a duty manager have for the conduct of bar staff serving alcohol?
- They are responsible for supervising staff to ensure all alcohol laws are followed (Correct answer)
- No responsibility — each staff member is individually liable
- Only responsible if they personally directed the staff member to break the law
- Only responsible for staff who hold manager's certificates themselves
Correct answer: They are responsible for supervising staff to ensure all alcohol laws are followed
The duty manager is responsible for supervising all staff involved in the sale and supply of alcohol and ensuring they comply with the law. This includes training, monitoring, and correcting staff behaviour.
Question 3: How long is a manager's certificate valid for in New Zealand before it must be renewed?
- One year for the first certificate, then three years for renewals (Correct answer)
- Five years for all certificates
- It never expires once issued
- Six months and must be renewed quarterly
Correct answer: One year for the first certificate, then three years for renewals
Under the Sale and Supply of Alcohol Act 2012, a new manager's certificate is valid for one year. Upon renewal, it is valid for three years, provided there have been no issues during the initial period.
Question 4: What must a duty manager do regarding the one-way door restriction during their shift?
- Enforce the one-way door time — no new patrons admitted after the specified time but existing patrons can remain (Correct answer)
- Lock all doors at the one-way door time and keep everyone inside
- Allow entry but stop alcohol service at the one-way door time
- One-way door restrictions only apply to nightclubs, not bars
Correct answer: Enforce the one-way door time — no new patrons admitted after the specified time but existing patrons can remain
When a one-way door restriction applies, the duty manager must ensure that no new patrons are admitted to the premises after the specified time. Patrons already inside can remain and continue to be served until closing time.
Question 5: Under NZ law, can a duty manager delegate their responsibilities to a non-certified staff member?
- No — the duty manager cannot delegate their legal responsibilities; they must remain personally present and responsible (Correct answer)
- Yes, as long as the staff member has at least two years of experience
- Yes, but only for breaks of less than 30 minutes
- Yes, if they provide written authorisation to the staff member
Correct answer: No — the duty manager cannot delegate their legal responsibilities; they must remain personally present and responsible
A duty manager cannot delegate their legal responsibilities under the Sale and Supply of Alcohol Act 2012. They must be personally present on or about the premises and remain responsible for alcohol service at all times.
Question 6: What training requirement exists for duty managers regarding the LCQ in New Zealand?
- They must pass the Licence Controller Qualification (LCQ) before applying for a manager's certificate (Correct answer)
- No formal qualification is required — only on-the-job experience
- They must complete a university degree in hospitality
- Training is recommended but not legally mandatory
Correct answer: They must pass the Licence Controller Qualification (LCQ) before applying for a manager's certificate
Since 18 December 2013, anyone applying for a new manager's certificate must hold the Licence Controller Qualification (LCQ). This involves completing an approved training course and passing an assessment.
LCQ Licence Controller Duties 2
What are the approved forms of identification that a duty manager in NZ can accept as proof of age?