LCQ Duty Manager Responsibilities

Question 1

Under the Sale and Supply of Alcohol Act 2012, what is the minimum age for a person to hold a manager's certificate in NZ?

Accepted Answer

18 years

Answer

16 years

Answer

20 years

Answer

21 years

Question 2

What is required for a person to obtain a manager's certificate for the first time in NZ?

Accepted Answer

Completion of the LCQ or equivalent, industry experience, and a fit and proper person assessment

Answer

Only a clear police record is required

Answer

At least 5 years of bar work experience

Answer

Approval from the current premises licensee only

Question 3

Under NZ law, what is the duty manager's obligation when a patron presents a suspicious or potentially fake proof-of-age document?

Accepted Answer

Refuse to accept it and decline to serve alcohol to that person

Answer

Accept it if the photo looks similar to the patron

Answer

Call Police immediately in every case

Answer

Take a photocopy of the document and serve the patron

Question 4

In NZ, what must a duty manager do if a patron becomes violent or threatening on the licensed premises?

Accepted Answer

Remove alcohol service from the patron, attempt to de-escalate, remove the patron if safe to do so, and contact Police if necessary

Answer

Personally restrain the patron until Police arrive

Answer

Immediately close the premises and ask all patrons to leave

Answer

Only contact Police — staff must not intervene in violent situations

Question 5

Under the Sale and Supply of Alcohol Act 2012, what responsibility does the duty manager have regarding the storage of alcohol on the premises?

Accepted Answer

The duty manager must ensure alcohol is not accessible to patrons or staff outside licensed trading hours

Answer

The duty manager must personally lock all alcohol storage at closing time

Answer

Alcohol storage is the sole responsibility of the licensee, not the duty manager

Answer

Alcohol must be stored in a locked room approved by the DLC

Question 6

What is the NZ legal position on a duty manager consuming alcohol during their shift?

Accepted Answer

It is an offence for a duty manager to consume alcohol while on duty

Answer

A duty manager may drink in moderation during their shift

Answer

A duty manager may drink if the licensee gives permission

Answer

Drinking on duty is only prohibited in venues with a closing time after midnight