KSA Strategic Planning & Implementation 4

Question 1

Which law requires federal agencies to develop strategic plans, performance plans, and performance reports?

Accepted Answer

Government Performance and Results Act (GPRA)

Answer

GPRA, updated by the GPRA Modernization Act of 2010, mandates federal strategic planning and reporting.

Question 2

Benchmarking in strategic planning involves:

Accepted Answer

Comparing performance with best practices of other organizations

Answer

Benchmarking compares processes and results against leaders to find improvement opportunities.

Question 3

What does a critical path in project scheduling represent?

Accepted Answer

The longest sequence of dependent tasks that determines minimum project duration

Answer

Delays on the critical path directly delay the whole project.

Question 4

Which is an example of an objective rather than a goal?

Accepted Answer

Reduce average claim processing time from 30 to 20 days by September 30

Answer

Objectives are specific, measurable, and time-bound, unlike broad goals.

Question 5

In Kotter's change model, what is the very first step?

Accepted Answer

Establish a sense of urgency

Answer

Kotter begins by creating urgency so people feel a need for change.

KSA - Knowledge, Skills, and Abilities Practice Test